CRM

PGDBA stands for Post Graduate Diploma in Business Administration, while CRM stands for Customer Relationship Management. PGDBA in CRM and Corporate PGDBA in CRM are both management programs that focus on managing customer relationships. The main difference between the two is that PGDBA in CRM is a regular Diploma or degree programme offered by colleges or universities, while Corporate PGDBA in CRM is a programme designed specifically for corporations to provide training to their employees. Corporate PGDBA in CRM is usually customized to meet the specific needs of the corporation and is often offered in collaboration with a management institute or university. The subjects covered in both programs are generally similar, but the curriculum may vary slightly depending on the institution or the focus of the corporate programme. Typically, both programs cover topics related to customer relationship management, marketing, sales, customer service, and analytics. It is true that corporate PGDBA in CRM is usually designed for group admissions by office, as it is meant to provide training to a group of employees within a corporation. On the other hand, regular PGDBA in CRM is open to individual students who meet the eligibility criteria. Customer Relationship Management (CRM) is a business strategy that focuses on managing interactions with customers to improve customer satisfaction, retention, and loyalty. It is related to sales, as it involves managing customer interactions throughout the sales process and beyond. However, CRM also encompasses other areas such as marketing, customer service, and analytics. An upvote would be appreciated!