CRM

Oracle CRM is a comprehensive solution offering greater user adoption, an improved user experience, and real-time intelligence for your enterprise to make smarter decisions. Every customer interaction can now be an opportunity to build business value with customers. There is good demand for Oracle CRM certified professionals in the International market ad with an Indian IT major with ERP vertical. In case you want to become an Oracle CRM consultant you may do following certification offered by Oracle. (a) Oracle CRM on Demand Essentials (b) Oracle CRM on Demand Administration Essentials (c) Oracle CRM on Demand Certified Implementation Specialist
Oracle University conducts a certification examination. There are no eligibility criteria specified for these certifications. It will be good if you Oracle CRM certification after graduation degree in management or marketing or computer Science. Thank you.

CRM tools include software and browser-based applications that collect and organize information about customers. Leading CRM players are as follows: (a) Oracle (Peoplesoft) CRM is a comprehensive solution offering greater user adoption, an improved user experience, and real-time intelligence for your enterprise to make smarter decisions. Every customer interaction can now be an opportunity to build business value with your customers. (b) SAP CRM application is integrated CRM software manufactured by SAP SE that targets business software requirements of midsize and large organizations in all industries and sectors. (c) Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. (d) Salesforce. Com is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, collaboration, analytics, and building custom mobile apps. Thank you.