Ground Staff

The Ground Staff Training Program at Orient Flights Civil Aviation Academy provides a comprehensive curriculum that prepares students for a variety of airport operations positions. The programme covers airport operations training, in which students learn about passenger and baggage management, as well as several airport divisions. It focuses on customer service skills, including how to efficiently manage passenger interactions and address complaints. Safety and security training is also required, including protocols and emergency procedures to guarantee a safe atmosphere. Communication skills are developed for efficient engagement with passengers and staff, and ticketing and reservation systems are studied to better grasp tariff structures and booking processes. The programme also covers ground handling logistics, such as aircraft marshaling and refueling, as well as industry laws and compliance requirements.

Placements for the Ground Staff Training Programme at Orient Flights Civil Aviation Academy are typically designed to connect graduates with work possibilities in various sectors of the aviation industry. The academy frequently supports with job placements through its career services, which include hosting job fairs, coordinating with airlines and ground handling businesses, and offering placement assistance. Graduates are often employed in professions such as airport ground workers, customer service agents, ramp agents, and cargo handling agents. The success of placements can be determined by factors such as the academy's industry ties, the quality of training provided, and the overall demand for ground crew in the aviation business.

The Ground Staff Training Programme at Orient Flights Civil Aviation Academy normally requires a higher secondary education (12th grade) or an equivalent certification. Candidates are typically expected to be between the ages of 18 and 30, though particular age limits may apply. English proficiency is usually essential due to its relevance in the aviation business. While not always required, a general health check-up or fitness certificate may be required to ensure that candidates are capable of handling the obligations of the position. Basic computer skills are also useful because the role requires the use of numerous digital tools and systems.

Graduates of Orient Flights Civil Aviation Academy's Ground Staff Training Program will have access to a variety of job options. They can serve as airport ground crew, overseeing passenger check-in, boarding, and baggage handling. Customer service representatives help passengers with questions, reservations, and concerns. Ramp agents conduct aircraft activities on the tarmac, such as baggage loading and unloading. Cargo handling agents supervise the processing of cargo and freight. Graduates may also work as flight operations coordinators, assisting with scheduling and coordination, or as airline reservation agents, managing bookings and tickets. These positions are available at airlines, airport authorities, ground handling businesses, and travel agencies. For specific employment placements and opportunities, contact the academy's placement office or career services for more information.

Orient Flights Civil Aviation Academy's Ground Staff Training Programme admissions procedure normally consists of multiple parts. Candidates must fill out an application form, which is available on the academy's website or in the admissions office. It is critical to meet the eligibility requirements, which often include a higher secondary education (12th grade) or its equivalent. Some programs may additionally need an entrance exam or an interview. Candidates must also supply the relevant documents, such as educational credentials and evidence of identification, as well as pay any applicable entrance costs. While a medical check-up is not always required, it can be part of the process to confirm fitness for the job. For thorough and up-to-date information, visit the academy's official website.

The fee for the Certificate in Ground Staff Services at AirGo Academy is INR 1.25 Lacs for the duration of 6 months. This course (Diploma in Airport Ground Services) is one of the most unique courses in the aviation training world and its beneficial for any student who wants to make a career in the area of aviation.The course include modules in airport management, in-flight services, grooming, communication, inter-personal skills & interview preparation.This course will take student to one of the most profitable job offers inaviation industry. The job roles offered by the course are Passenger Handling, Cargo and Transportation, Load and Trim, Customer Service, Baggage Handling, Fares & Ticketing.