H.R. Institute of Hotel Management
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A hotel reservation system is software used in the hotel industry to manage room inventory rates and bookings Also called a central reservations system CRS it may be housed within the hotel's property management system PMS or may be standalone software connected to the PMS
A reservation system though it might sound like a tool used at the reception desk is actually an online piece of software that enables guests to book their own stays online and pay for them using a secure portal.
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