Oracle CRM

Oracle CRM is a comprehensive solution offering greater user adoption, an improved user experience, and real-time intelligence for your enterprise to make smarter decisions. Every customer interaction can now be an opportunity to build business value with customers. There is good demand for Oracle CRM certified professionals in the International market ad with an Indian IT major with ERP vertical. In case you want to become an Oracle CRM consultant you may do following certification offered by Oracle. (a) Oracle CRM on Demand Essentials (b) Oracle CRM on Demand Administration Essentials (c) Oracle CRM on Demand Certified Implementation Specialist
Oracle University conducts a certification examination. There are no eligibility criteria specified for these certifications. It will be good if you Oracle CRM certification after graduation degree in management or marketing or computer Science. Thank you.

In India, there are many opportunities for Oracle CRM degree holders. Oracle CRM strategy develop a platform for managing the CRM journey. Focus on delivering critical capabilities and collaboration across channels and departmental boundaries.
Marketing and sales transformation develop specific competencies necessary for creating organic growth and optimising the effectiveness of marketing and sales.
Service transformation transforms service operations to create customer value, based on reduced service cost and improved customer satisfaction, through all stages and channels of the post-sales service lifecycle.
Contact Centre Optimisation improve the efficiency and effectiveness of contact centre operations, including inbound and outbound, sales and service contact centres and their related self-service channels.