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Akansha Bisht
Contributor-Level 10
The younger population of India is more comfortable with this banking technology and prefers to use retail banking. This provides a door of opportunity to this sector. While this sector offers various opportunities, there are also certain challenges like:The need to find ways to distribute financial services and retail banking products and awareness.The ability to cater to the needs of the customer and the ability to sort out issues, if any, as soon as possible.Provide a customized banking experience for the customer.Rising indebtedness is also a huge challenge.
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