Retail Operation Management

Dear Kareena,
Hi,
What is management ? Management refers to the process of bringing people together on a common platform and make them work as a single unit to achieve the goals and objectives of an organization. Management is required in all aspects of life and forms an integral part of all businesses. The various processes which help the customers to procure the desired merchandise from the retail stores for their end use refer to retail management. Retail management includes all the steps required to bring the customers into the store and fulfill their buying needs. Retail management makes shopping a pleasurable experience and ensures the customers leave the store with a smile. In simpler words, retail management helps customers shop without any difficulty.
Need for Retail Management - Why retail management ?
Peter wanted to gift his wife a nice watch on her birthday. He went to the nearby store to check out few options. The retailer took almost an hour to find the watches. This irritated Peter and he vowed not to visit the store again.-An example of poor management.
You just can't afford to make the customer wait for long. The merchandise needs to be well organized to avoid unnecessary searching. Such situations are common in mom and pop stores (kirana stores). One can never enjoy shopping at such stores.
CRM stands for Customer Relationship Management: The literal and original meaning of the expression “Customer Relationship Management” was, simply, managing the relationship with your customer. Today it is used to describe IT systems and software designed to help you manage this relationship.
Like many buzzwords, the term CRM has been adopted by IT system vendors to fit their product. CRM might be used to describe a cloud CRM systems for sales people (Sales Force Automation, Opportunity Management), for marketing people (Marketing Automation, Campaign Management), for Helpdesks (Customer Service and Support), email and voice logging, and so on.CRM Need : For sales and marketing, For customer service
according to above clarification i will suggest you to go for retails management.
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Hi, retail management is an important part of the banking sector. All transactions/banking that deal with individuals (and not companies) are called retail banking or consumer banking. This deals with raising funds from individuals (through investment products like FDs, bank accounts, mutual funds etc.) and also giving funds to individuals (through loans etc). With the huge customer base in India, this banking is very important. There are many banks in retail banking- nationalized banks like PNB, and State Bank of India, private banks like HDFC and ICICI bank and then foreign banks like Citibank and HSBC. SCOPE FOR RETAIL BANKING IN INDIAA round increase in economic activity.Increase in purchasing power. The rural areas have a large purchasing power at their disposal and this is an opportunity to market Retail Banking.India has 200 million households and 400 million middle-class population more than 90% of the savings come from the household sector. Falling interest rates have resulted in a shift. “Now People Want To Save Less And Spend More.”The nuclear family concept is gaining much importance which may lead to large savings, and large number of banking services to be provided is day-by-day increasing.Tax benefits are available for example in the case of housing loans the borrower can avail tax benefits for the loan repayment and the interest charged for the loan. You will earn not only money in this sector but also Name and fame with it. 

It depends on the recruiter, I mean what they value more. To be general, retail industry recognises a set of four key competencies that anyone serious about carving out a career for themselves in this sector will need.
- Business Focus
- Personal Effectiveness
- Relationship Management
- Critical Thinking
These competencies include a range of typical skills that employers are looking for in applicants, such as:
- good communication and interpersonal skills
- good standard of IT and numeracy
- effective influencing and negotiation skills
- strong customer focus
- ability to work under pressure and to tight deadlines
- analysing and problem-solving skills
- commercial awareness
- flexibility
- strong time-management skills
- attention to detail
- demonstrable leadership and management qualities
Above all else, employers are looking for people who can use their initiative to look for ways of improving the way things are done, are committed to their employer and are passionate about their sector

Dear Anil,
Hi,
What is Retail Management? Retail Management is the process which helps the customers to procure the desired merchandise form the retail stores for their personal use. It includes all the steps required to bring the customers into the store and fulfill their buying needs. Retail management saves time and ensures the customers easily locate their desired merchandise and return home satisfied.
The fashion and textile industries are complex, global enterprises that rely heavily on customer behavior, fluctuating trends and short product life cycles. Fashion retail management involves using merchandising and business strategy to ensure that products reach customers in the most cost efficient way possible. Retail environments range from small boutiques to large department stores.
Job prospects in this field are good, although these positions can be stressful. In addition, you can gain employment in this field by meeting minimal education requirements. Most training is performed on the job, and advancement is available through work experience. Three specialization areas you may wish to consider include retail sales worker, sales manager and marketing manager.
kindly refer the links for more details
https://www.shiksha.com/career-as-career-in-retail-cc-110
https://www.shiksha.com/career-as-fashion-merchandiser-cc-47
https://www.shiksha.com/choose-colleges-to-study-fashion-in-delhi-ncr-article-5207-1
https://www.shiksha.com/mba/course/mba-fashion-merchandising-retail-management-footwear-design-development-institute/698
Hope it will help you, feel free ask more. Give thumbs up or mark this answer as best if you found it helpful.