Retail

Hi Mohit,
Shop floor management deals with the administration of the manufacturing processes or selling of goods on the floor of a shop space. Shop floor basically means the business accommodation where the fundamental as well as grass-root level functions are carried out. It is the space where the retailing is done and the goods are sold to the customers.
Courses at Diploma and Postgraduate Diploma level are available in this field. These courses will prepare you to schedule, plan and organize such functions that can help in production or selling of goods.
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Hi Mohit,
Both the courses are good to pursue your career.
Front Office Managers play an important role in any service - be it retail banking, retail stores, or hotel industry. They are not only responsible for training and supervising receptionists and cashiers but also maintain and nurture customer relationships. They form the face of an organisation and are often responsible for resolving customer problems quickly and efficiently.
Generally, a fresher in the field can get a package of Rs 10,000 to Rs 15,000 a month.
Shop floor management is a lucrative but challenging job option. A plus point about this field is the attraction of business establishments towards the untapped markets of Asia. As a lot of raw material and human resources are available in these areas at a cheaper rate, businesses are keen in putting up their business centers here. These business centers are further greater cause of establishment of shop floors. Hence, shop floor management course can be an added advantage to professionals, as the business establishments would like to hire the trained professional rather than training them later on.
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Dear Kareena,
Hi,
What is management ? Management refers to the process of bringing people together on a common platform and make them work as a single unit to achieve the goals and objectives of an organization. Management is required in all aspects of life and forms an integral part of all businesses. The various processes which help the customers to procure the desired merchandise from the retail stores for their end use refer to retail management. Retail management includes all the steps required to bring the customers into the store and fulfill their buying needs. Retail management makes shopping a pleasurable experience and ensures the customers leave the store with a smile. In simpler words, retail management helps customers shop without any difficulty.
Need for Retail Management - Why retail management ?
Peter wanted to gift his wife a nice watch on her birthday. He went to the nearby store to check out few options. The retailer took almost an hour to find the watches. This irritated Peter and he vowed not to visit the store again.-An example of poor management.
You just can't afford to make the customer wait for long. The merchandise needs to be well organized to avoid unnecessary searching. Such situations are common in mom and pop stores (kirana stores). One can never enjoy shopping at such stores.
CRM stands for Customer Relationship Management: The literal and original meaning of the expression “Customer Relationship Management” was, simply, managing the relationship with your customer. Today it is used to describe IT systems and software designed to help you manage this relationship.
Like many buzzwords, the term CRM has been adopted by IT system vendors to fit their product. CRM might be used to describe a cloud CRM systems for sales people (Sales Force Automation, Opportunity Management), for marketing people (Marketing Automation, Campaign Management), for Helpdesks (Customer Service and Support), email and voice logging, and so on.CRM Need : For sales and marketing, For customer service
according to above clarification i will suggest you to go for retails management.
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Hi Mohit,
The front office makes sure that the needs of guests, customers, or clients are identified and ensures that they are met quickly and appropriately.
Front office management is not only about 'people' aspects of a business but also about offering efficient back-end support to employees and manage operations of an office or a retail store. Modern technology also finds various uses in Front Office Management today, from number crunching to managing time to assisting customers and staff members effectively.
Shop floor management deals with the administration of the manufacturing processes or selling of goods on the floor of a shop space. Shop floor basically means the business accommodation where the fundamental as well as grass-root level functions are carried out. It is the space where the retailing is done and the goods are sold to the customers.
Hope it helps. Please feel free to revert. Click on the thumbs up if you found this useful.
Wish You Luck!

Hi Mohit,
Most companies prefer logistic managers have at least a bachelor's degree, in either fields of business, industrial engineering, or supply chain management.
One of the most common entry-level positions in this field is customer service management. Customer service is an important part of logistics and supply chain management on an individual level, since listening to and helping your consumers is the backbone of any business. You can also work managing product inventory for a business, planning and overseeing product transportation needs, and managing supplies needed for manufacturing.
The logistician is in charge from the very beginning of product acquisition to the very end of secure delivery. Similarly, a supply chain manager examines procedures for opportunities to streamline existing conditions. Overall, both positions direct the movement, storage, and processing of inventory. For those who attain more experience, upper management positions such as presidents and vice presidents are highly sought after.
Hope it helps. Please feel free to revert. Click on the thumbs up if you found this useful.
Wish You Luck!