ShikshaTopQuestions-Hospitality & Travel

Ticketing job is a general term used for executives working on ticket distribution and ticket selling. They not only sell the ticket over the counter, but they also sell offline thorough connections/ social platforms.
Reservation executives are the ones who are generally working in backend office work. They just confirm the tickets booked by people for the seats of transportation/ events/ any other occasion. They just forward their work to ticketing team.
Reservation team is a comfortable job as compare to ticketing. Ticketing team needs to meet the targets assigned. Ticketing job is a bit tedious as compared to the reservation.
In my view, Reservation is better career option than ticketing. Many tours and travels organizations have the ample job opportunities in Reservation and Ticketing departments.

1. Read
Read all the greats, but don't skip the more obscure writers. Read magazines. Get yourself a library card if you don't have one, and if you cant does that, check Google Books and Google Magazines.
2. Travel writing includes hotel reviews and destination guides, published in guidebooks and in glossy travel magazines. But travel writings more than service pieces.
3. Start writing a blog, thousands of writers have published their writing primarily or exclusively on their blogs.
4. Develop online presence through Facebook, Twitter, and other social media platforms to connect with other writers, editors, and readers.
5. Look for stories everywhere. Often, the most interesting stories aren't waiting in some far-flung place for you to come along and unearth them.
Content writers salary generally ranges from 1.5-2 LPA. Travel blogger makes money through-
a. Start off as a guest writer on popular blogs/ websites of travel agencies.
b. Share your experiences on social networking sites.
c. Make money through AdSense on your blogs.
d. Freelancer.com has few openings for a freelance travel blogger.
e. Apply for a job as Travel Writer for the Indian Embassy.

Event management is a specialized hospitality field for those who are interested in planning and running a wide array of events, ranging from business conventions to music concerts. Find out about the program requirements, the course curriculum, and the next possible step after graduation.
In India:
1. National Academy of Event Management and Development (NAEMD)
It offers 1-year DEM (Diploma in Event Management), 2-year MBA in event management.
NAEMD is the one of the first of its kind to design a full-fledged Degree program MBA & BBA, offering specialization in Event Management & Public Relations.
2. Indian Institute of Learning and Advanced Development
INLEAD is an ISO 9001-2008 certified premiere education institution. They offer sector specialized Post-Graduate Programs in Event Management & Public Relations. They have an illustrious list of industry partners, and INLEAD offers 100% placement assistance to all its students. INLEAD offers courses like MBA / PGDM in Event Management & Public Relations, a 1-year course, Professional Certificate in Event, duration of 1 year
3. EMDI Institute of Media & Communication
It is one of the best in Event Management training since it started in 2002. It offers 1-year PGDEM (Post Graduate Diploma in Event Management).
4.National Institute of Event Management (NIEM)
NIEM is one of Asia's first and best event management institute. They offer courses in Mumbai, Ahmedabad, Kolhapur, Pune, Odisha, and Jodhpur. It offers part-time 11 months DEM (Diploma in Event Management). It also offers PGDEM (Post Graduate Diploma in Event Management)
Generally, there are Bachelors and Masters in Event Management.
Bachelors in Event Management
Principles of hospitality management
Event marketing and sales
Catering management
Legal issues in the hospitality industry
Accounting in event management
Interpersonal skills and professionalism
Master's degree includes:
Food and beverage operations
Event sourcing and site selection
Event marketing and public relations
Risk management

Associate degree in hospitality management
Masters in Hospitality Management
Doctorate in Hospitality Management
Systematic Training and Education Programme (STEP)-This is a 3-year programme which provides an opportunity to students to get trained at any one of the 11 hotels of the Oberoi Group. The core operational departments under which training is offered are Food and Beverages, Kitchen, Housekeeping, and Front-Office. Apart from practical training students are also enrolled at Indira Gandhi National Open University's (IGNOU) course, Bachelors in Tourism Studies (BTS). Under STEP, two programmes are on offer, which is: Hotel Operations Programme: Under this course training is offered under spheres such as housekeeping, front-office and foods, and beverages.
Kitchen Operations Programme: This offers training in India as well as Western kitchens. Training is also provided under operations of specialization such as cold kitchen, pastry, and bakery.

Some of the key skills required by a student before entering into hotel industry are:
1. Commitment
This requires you be willing to do whatever it takes to keep customers happy and also create repeat business. An aspect of commitment from employees is they must be very thorough in their work and realize that any oversight could result in customer dissatisfaction, whereas going the extra mile for a customer may result in repeat business and positive perception of the company.
2. Interpersonal Skills
To be successful in hospitality, one must have top-notch interpersonal skills, as the very nature of the business is to provide spectacular customer service and interact with customers on a regular basis.
3. Problem-solving
Thinking about problems that relate to your own role in the hospitality and service activities and being able to contribute to productive outcomes is a crucial skill. This involves developing creative, innovative and practical solutions which can be developed through showing independence and initiative in identifying and solving problems.
4. Teamwork
Successful members of the hospitality industry work well with others and can be productive members of a team. They value the contributions of everyone and make significant contributions to an organization's overall success.
5. Organised - The Hospitality is an industry where you need to be able to juggle multiple tasks, with all levels, and careers in hospitality requiring employees to handle multiple responsibilities simultaneously. On a typical day, a hotel manager might have to negotiate a contract with a vacuum rental company, handle a dissatisfied guest, fill out paperwork for an employee injured in a kitchen fire, and keep a smile on his or her face to greet new guests, all in the course of one afternoon. Employers want to know you can handle the fast-paced, varied workload on offer whilst still maintaining a high level of satisfaction.
Yes, these skills are covered in the course curriculum of a typical Hotel Management college. Some are directly taught like Interpersonal Skills, whereas others are implied effects of other courses covered in the curriculum.

 Baking, one of the oldest professions in the world, is a very dynamic and innovative culinary technique used for making bread and confectioneries. Baking is the process of cooking food through dry heat which is usually done in an oven, hot ashes or hot stones. It is a specialized field that requires a thorough understanding of cooking techniques and sticking to precise recipes. Most baking and confectionery courses cover topics such as nutrition, food service safety and sanitation, baking principles, operating and maintaining machinery, production processes establishment and management of bakery units, etc. Major job roles in baking are: Plant Bakers In-store Bakers Craft Bakers A baker can specialize in the culinary area of their interest and can become a: Bread chef Cake stylist Patisserie / Dessert specialist Artisan bread specialist Confectionery baker Institutional and cafeteria baker Food Production a better career option as food production industry has a large scope of jobs to choose from, with little to no experience needed. There are educational options available to those who seek to earn a higher degree for a more advanced trade. In this industry, salaries, job growth rates, and work duties vary drastically for several food production service positions. Job offers for top chefs in 5/7 Star hotels are in lakhs and confectionery and bakery is also a part of it. Hence, Food Production is a better option.

There are many career fields that one can choose from. Often the selection is based on the interest of the student, and future scope. The Hotel management is one of the highest job-oriented fields, it covers a wide range of services including food service, accommodation, and catering.
The major job fields in the hospitality sector include Hotels, resorts, fast food chains, restaurants, etc. A hotel management professional can be employed in any of the above-mentioned fields. The hotel management field is always been a hot career option for the students, with the globalization more and more hotel industries as expanding their business to the global markets. This has created a huge demand for hotel management professionals.
There is large no. of course available in the hotel management field. The student can choose the course as per his academic qualifications. The detailed list of the courses is given below:
Diploma in Hotel Management
Post Graduate Diploma in Hotel Management
Bachelor of Hotel Management (BHM)
Bachelor of Arts in Hotel Management
Bachelor of Science in Hotel Management
BA (Hons) in Hotel Management
BBA in Hotel Management.

Front office yo food production, both the departments are very different from each other and choosing one of them totally depends on the interest of the candidate, that what they like the most. I will discuss both the departments in brief so you can get an idea about both the departments.
Front office department is the first touch point of the hotel to the guest, operations which are carried away by front office are, welcoming of the guests, check-in of the guest and the documentation needed at the time of check-in and escorting the guest to the room.
On the other hand, food production is the department which deals with the production of the food, doing all the pre-preparation of the food like peeling, cutting of vegetables and meats.
If you have a passion to meet and talk to the people from different culture and race and willing to be the face of the hotel then you should choose the front office.
If you are passionate about your food and are creative then go for food production.
Both the departments are equally important.

Hotel management does not always relate with cooking or something like cleaning. It overall concentrate on all the core operations in a hotel to move on. If you do not have any interest in cooking, try to find a field where you can go free of mind and do something creative with your own ideas. If you your English communication skills are best, you can pursue Hotel management course in front office. Every work profile in hotel deals with your own personal experience and interest. So, plan your path in hotel management with a wide range of branches with a long lasting impact on your own study of subject. Some institutions provide Human Resources possibilities of job if you are interested.