Ticketing Reservation

A typical job description/profile of a reservation executive is mentioned under:
1) Directs coordinates, through subordinate supervisory personnel and flight reservation activities for certificated commercial or transport company.
2) Reviews flight reservation reports, statistical data on passenger miles flown and conducts comparison studies on other airline reservations to develop methods and procedures designed to improve operating efficiency increase reservations for company flights.
3) Interprets & implements, through supervisory personnel, company policies and procedures regarding customer relations contact with the public.
4) Analyzes economic statistics as applied to air transportation other factors, like weather conditions, special flight rates, and package deals, to estimate the future volume of flight reservations.
5) Prepares estimates of workforce required to process workload equipment requirements in order to formulate the budget estimate.
6) Reviews performance evaluations on reservations personnel initiates personnel actions as required.
7) Schedules notation of worker assignments to improve capabilities of personnel develops worker overall knowledge of department activities.
8) Directs investigation of customer complaints regarding reservation services prepares correspondence designed to improve customer relations.
9) Endeavors to resolve personnel grievances submit unresolved grievances to the higher authority.

Ticketing job is a general term used for executives working on ticket distribution and ticket selling. They not only sell the ticket over the counter, but they also sell offline thorough connections/ social platforms.
Reservation executives are the ones who are generally working in backend office work. They just confirm the tickets booked by people for the seats of transportation/ events/ any other occasion. They just forward their work to ticketing team.
Reservation team is a comfortable job as compare to ticketing. Ticketing team needs to meet the targets assigned. Ticketing job is a bit tedious as compared to the reservation.
In my view, Reservation is better career option than ticketing. Many tours and travels organizations have the ample job opportunities in Reservation and Ticketing departments.

Hi Swami,
There is no significant difference in the basic term of ticketing or reservations.As they both imply that a place is booked for a passenger in a mode of travel by an agent(i.e. ticketing or reservation agent).
However in various organizations the two could involve different responsibilities such as:
-A ticketing agent would only;y be responsible for booking a mode of travel from one point to the other mostly an air ticket where as a reservation agent maybe responsible for making all additional reservation such as hotels, pickups, sight seeing etc in case of tour packages.
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