Shiksha Top Questions

A hotel housekeeper is someone responsible for ensuring rooms and other areas of a hotel are kept clean every day. A hotel housekeeping job description usually entails making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate places. Major jobs are as follows: (a) Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing (b) Ensuring all rooms are cared for and inspected according to standards (c) Protecting equipment and making sure there are no inadequacies (d) Notify superiors on any damages, deficits and disturbances (e) Deal with reasonable complaints/requests with professionalism and patience
Thank you.

You can imagine the type of services provided is pretty broad. Typically, as a business concierge or corporate concierge, you can expect to deliver such services as coordinating dry-cleaning pickup and delivery to the work site, mobile detailing, shoe and jewelry repair, travel arrangements, event ticket procurement, and so on. Most services are targeted for completion by the end of the workday as an added convenience to the employee or tenant
Corporate concierge services are often added to a corporations work-benefits package as an incentive for new talent. This employee perk has also proven quite effective in increasing employee productivity and morale. Just as in a hotel, corporate concierges are located onsite for easy access. A full menu of services is provided to each employee with hours of operation and contact information. Many of the larger corporate concierge businesses use an online portal through which employees can utilise the service. Thank you.

An event planner will typically do the following:
Meet with clients to understand the purpose of the meeting or event. Plan the scope of the event, including time, location, programme, and cost. Work with the client to choose where to hold the event and whom to contract for services. Inspect places to ensure they meet the client's requirements. Coordinate event services such as rooms, transportation, and food service. Monitor event activities to ensure the client and event attendees are satisfied. Review event bills and approve payment. Whether it is a wedding, educational conference, or business convention, meetings and events bring people together for a common purpose. Meeting, convention, and event planners work to ensure that this purpose is achieved seamlessly. They coordinate every detail of events, from beginning to end. Event planners also search for potential meeting sites, such as hotels and convention centres. They consider the lodging and services that the facility can provide, how easy it will be for people to get there, and the attractions that the surrounding area has to offer. More recently, planners also consider whether an online meeting can achieve the same objectives as a face-to-face meeting. Thank you.

A job as a travel guide entails enabling visitors to experience a specific or several specific local activities to the fullest. Travel guides may be hired at a particular tourist destination, or be hired through a travel agency. Travel guides generally spend an entire day, or even more, with a group of tourists, taking them to various landmark spots in a particular area. Tour guides, on the other hand, normally specialize in giving tours of one particular tourist destination. There is no prerequisite to become a tour guide. There is no minimum or maximum age limit for the profession. It is preferred that tour guide be a graduate in any discipline, preferably art, archaeology, history and culture. Ministry of Tourism provides licenses to the tourist guides and also organizes Regional Level Tourist Guide Training Programmes. Many of the states in India have made registration of tourist guides mandatory. The tourism department holds examination which consists heavily of general knowledge, history and culture, etc. Thank you.

Many or almost all airlines are its member. It provides standards for different training aspects of aviation training. These standards then become norm for training centers in almost all countries. Once a training agency gets IATA nod, the students are assured of jobs in the industry. IATA training offers most flexible training schedule. It could be classroom based, it could be via distance learning, it could be via virtual classroom etc. In addition to this, its courses ate designed for fresh recruits, for in-house training of airlines personnel, mid-career courses, etc. The best part is that it looks ahead and plans for courses for what is awaiting us future also. All in all it can be said that due to efforts of IATA there is standard of training across airlines and across countries. Thank you.

Airline's direct distribution works within their own reservation system, as well as pushing out information to the GDS. The second type of direct distribution channel are consumers who use the internet or mobile applications to make their own reservations. Travel agencies and other indirect distribution channels access the same GDS as those accessed by the airline reservation systems, and all messaging is transmitted by a standardized messaging system that functions on two types of messaging that transmit on SITA's high level network (HLN). These messaging types are called Type A [usually EDIFACT format] for real time interactive communication and Type B [TTY] for informational and booking type of messages. Message construction standards set by IATA and ICAO, are global, and apply to more than air transportation. Since airline reservation systems are business critical applications, and they are functionally quite complex, the operation of an in-house airline reservation system is relatively expensive. Prior to deregulation, airlines owned their own reservation systems with travel agents subscribing to them. Today, the GDS are run by independent companies with airlines and travel agencies being major subscribers. As of February 2009, there are only four major GDS providers in the market: Amadeus, Travelport (which operates the Apollo, Worldspan and Galileo systems), Sabre and Shares. There is one major Regional GDS, Abacus, serving the Asian market and a number of regional players serving single countries, including Travelsky (China), Infini and Axess (both Japan) and Topas (South Korea). Of these, Infini is hosted within the Sabre complex, Axess is in the process of moving into a partition within the Worldspan complex, and Topas agencies will be migrating into Amadeus. Thank you.

Companies hiring ticketing agents prefer graduates over non- graduates and they should be having a little more than basic computing skills along with an alert mind and fast calculation. Along with that, having good knowledge of ticketing software like Amadeus and Galileo is very helpful. A lot of companies prefer candidates who have already gone through IATA certification for the same. There are thousands of institutes in the country recognised by the IATA who run courses for the airline ticket reservation training. One can go through a course with them in order to have a better chances of getting through the selection process. Thank you.

They must be able to work under pressure without making any mistakes since they have a large number of lives in their hands. Air traffic controllers are part of an extensive network of technicians and equipment that are tasked with the responsibility of ensuring that all airplanes are safe, both in the skies and on the ground at airports. Their prime task is to coordinate the positions of different aircraft, so as to ensure that there are no collisions. However, their duties go well beyond just ensuring the safety of the plane. At busy airports all over the world, air traffic controllers are responsible for making sure that delays are minimized so that the airport can become efficient. Air Traffic Controllers are recruited by Airport Authority of India. The selection process involves four stages I. e. , Written test, voice test and medical tests and personal interview.
1. The written test:
There are 50% questions on subjects relating to prescribed educational qualification. 50% questions will be based on General Knowledge, General Intelligence, General Aptitude, English, etc.
2. A Voice test
3. Personal Interview: the Personal interview is like any other job interview which assesses the overall personality of the candidate, decision-making ability and much more. Thank you.

(a) Class XII under the 10+2 system or its equivalent with a minimum of 50 per cent marks in Mathematics and Physics. (b) Minimum 16 years of age to be eligible for a Private Pilot License and 17 for a Commercial Pilot License. (c) Vision in one eye must be perfect. In general medical terminology, it is called 6/6 eyesight. In the other eye, you could have an imperfection of 6/9, which must be correctable to 6/6. (d) General physical fitness as approved by DGCA is mandatory. The selection of candidates for Ab-initio (PPL) to CPL Course at training institutes such IGRUA is done as per merit compiled after written test, pilot aptitude test and the interview. Thank you.