Toronto School of Management
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Certificate in Customer Service Excellence Co-op 

  • Private University
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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Overview

Duration

2 years

Course Level

UG Certificate

Mode of Course

Full Time

International Students Admission Website

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Tuition & Fees

4.08 Lakh
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Type of University

Private

Official Career Service Website

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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Highlights

  • This 31-week program will train students to become a leader in delivering unparalleled customer service and experiences. With 12 weeks in a co-op placement in sector-related establishments such as hotels, restaurants, or other hospitality and tourism places, gain transferable skills in service excellence
  • Students will learn from industry experts on hospitality management such as front desk operations, food and beverage, and customer service. Students will develop core competencies such as problem-solving, relationship-building, leadership, and teamwork
  • Students will also stay on top of the most up-to-date developments in the hospitality industry while learning industry-recognized tools such as the Oracle Property Management system. The school also offers Co-op placement in a field related to the program
  • This program will allow students to:
  • Identify and understand the techniques and theoretical knowledge required in the modern hospitality and tourism environment
  • Develop competencies such as effective problem solving, communication skills, excellent customer service skills, leadership, and teamwork
  • Acquire the necessary knowledge and skills needed to be successful in the hospitality and tourism industry
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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Entry Requirements

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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Application Process

Step one
Additional documents required
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  • Academic transcripts
  • Proof of English Language Proficiency

Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Fees

icon1st year tuition fees
Fees componentsAmount (for 1 year)
Tuition & feesINR 4,07,970
iconOther expenses in 1st Year
Fees componentsAmount (for 1 year)
InsuranceINR 45,330
Technology, Books & Materials FeesINR 15,110
Total approximate feesINR 60,440
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Calculated at the exchange rate of 1 CAD = INR 60.44 | Tuition & expenses were last updated on 13ᵗʰ December 2024

Certificate in Customer Service Excellence Co-op
 at 
TSoM 
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Certificate in Customer Service Excellence Co-op
 at 
TSoM 
Contact Information

Address

22 College Street Suite 300,
Toronto, ON, M5G 1K2

Toronto ( Ontario)

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