The 10 Best Quality Management Resources That You Need To Bookmark Now
Offering superior products or services will always create trust among customers. Organisations know proactive planning, assurance, control and continuous improvement of quality ensure improved customer satisfaction. But these quality management components should quantify reliability. For that, quality managers use a quality management system and/or methodologies including Six Sigma, Kaizen, ISO 9000, among others. All of these factors guide accuracy and quality in operations. They are applied and communicated at every stage involving stakeholders, logistics, supply chain, et al.
Gone are those times when quality control was limited to a single department. You can imagine that organisations do require well-equipped quality staff and tools today for fully-integrated process improvement. For professional development, you can go for quality management courses. But to be a subject matter expert, you will need additional guidance while learning and during your career. Without looking any further, you will find the best quality management resources here itself.
Best Resources to Learn Quality Management
Below is a list of websites and books, among others that quality professionals can benefit from. All these resources are compiled for everyone who has done or will be pursuing operations management courses or Six Sigma courses. Those in modern administration departments will also find the list helpful.
Quality Mag
Though a well-known e-magazine, explore the Channels section on the website. Select Quality 101 tag and just read. There are frequent blogs on quality management basics but with modern tips. More than that, you will be getting sound advice on the subject from this over-a-decade old magazine. You can further explore the uses of quality management in different industries including aerospace, automotive, electronics and related. If reading becomes too exhaustive, check out the podcasts on the site.
American Society for Quality (ASQ)
This site covers a lot of written material on quality management best practices. Explore the Ask the Standards Experts blog. Written in a question and answer format, the content pertains not only to American quality standards but internationally. You can also find another section Learn About Quality under which there are important topics listed from A to Z. Do check Quality Assurance vs Quality Control or read about ISO 9001.
Qualio
Qualio is a popular cloud Quality Management System for enterprises. Its site also features an incredible blog section covering topics about quality control, quality assurance, etc. Browse topics based on categories including pharmaceutical, medical, documentation, compliance and so on.
Quality Digest
A long-running magazine for quality experts and practitioners, it covers many useful insights and news on various areas surrounding quality management. On the site, There are articles on Six Sigma, Lean, sustainability, risk management, operations and more. Select one category and explore the latest challenges in the subject. Or just subscribe to the newsletter.
Kanbanize
If you are a Lean professional, you may want to check this site’s blog. Even though it covers a lot on project management, there are excellent blogposts on Lean Management, Value & Waste, Continuous Improvement, etc.
isoTracker
Quality professionals should not miss out on this site’s blogs which cover extensively on best practices of the domain. Learn about Quality Management Principles, Continuous Improvement, Document Control, ISO Standards and so forth. You will also find in-depth articles on technical Six Sigma concepts such as root cause analysis here.
Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy by Masaaki Imai
Considered a quality management classic, the book is a must-read for anyone interested in the subject. Check out the case studies from around the world in the latest edition and learn about Kaizen principles from the one who pioneered the term.
The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance by Tristan Boutrous and Tim Purdie
Find out about the important process improvement frameworks that are sustainable, start following the Process Oriented Architecture and more with this publication. The chapters are easy to understand and the principles discussed here can be applied in almost every industry.
Root Cause Analysis: The Core of Problem Solving and Corrective Action 2nd Edition by Duke Okes
The last bestseller on this list, the author goes beyond to offer guidance on how you can utilise your analytical skill set to identify and solve problems. This edition published by ASQ press comes with revised appendices as well.
The Lean6leadership’s Podcast
If you are just getting into Six Sigma, check out this podcast series. The host talks about the most popular topics around the domain such as cost planning, choosing the DMAIC framework over another Six Sigma methodology, inspection and more.
Best-suited Quality Management courses for you
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Parting Thoughts
Learning quality management along with these resources will save a lot of your time and give you an upper hand as you move up in your career.
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Aquib is a seasoned wordsmith, having penned countless blogs for Indian and international brands. These days, he's all about digital marketing and core management subjects - not to mention his unwavering commitment ... Read Full Bio