NLP Courses to Develop Smart Chatbots

NLP Courses to Develop Smart Chatbots

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Jaya
Jaya Sharma
Assistant Manager - Content
Updated on Nov 20, 2024 19:59 IST

Natural Language Processing (NLP) courses are revolutionizing how software engineers develop intelligent chatbot solutions. By leveraging advanced machine learning techniques and powerful AI models like OpenAI, these courses enable students to create sophisticated Question-Answering (Q&A) systems that can dynamically understand context, retrieve relevant information, and generate precise, contextually-aware responses. 

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How Do NLP Courses Help in Developing Smart Chatbots?

NLP courses help in learning skills required for developing smart chatbots:

  1. NLP courses teach engineers how to make chatbots understand and process human language. You learn about tokenization (breaking text into words), part-of-speech tagging (identifying nouns, verbs, etc.), and text normalization - essential skills for making chatbots that can understand user messages correctly.
  2. Students learn how to make chatbots identify what users want. For example, distinguishing between a user asking for help, making a complaint, or requesting information. This includes practical training in building intent classifiers using modern machine learning methods like BERT and other transformer models.
  3. NLP courses teach how to make chatbots remember and use previous parts of a conversation. Engineers learn to implement context management systems that help chatbots maintain meaningful conversations instead of treating each user's message in isolation.
  4. Through these courses, students learn techniques for creating natural-sounding responses. This includes both retrieval-based methods (selecting from pre-written responses) and generative methods (creating new responses). Students practice implementing both rule-based and AI-powered response systems.
  5. Those who enrol in NLP courses, learn to make chatbots identify important information in user messages. For example, picking out dates, names, numbers, or specific product mentions from user queries. This helps in building chatbots that can collect and use relevant information automatically.
  6. By enrolling in these courses, students learn to design and implement conversation flows that make sense. This includes handling different scenarios, managing transitions between topics, and keeping track of where the conversation stands. Students learn to create chatbots that can guide users through complex processes step by step.
  7. NLP courses teach how to handle unclear or incorrect user inputs gracefully. Engineers learn to implement fallback strategies, clarification requests, and error recovery mechanisms to keep conversations smooth even when misunderstandings occur.
  8. Students learn ways to connect chatbots with other systems like databases, APIs, and business logic. This includes practical skills in building chatbots that can perform actions like checking order status, scheduling appointments, or updating user information.

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NLP Courses To Build Smart Chatbots

The following courses are useful for those who want to build smart chatbots leveraging Artificial Intelligence: 

Building AI Powered Chatbots Without Programming

The course helps in building chatbots as well as entities which are the second key component of chatbot dialog skill. Students will learn to create, modify and delete entities. They will also learn to use CSV files to add and import entities.

Course Name

Building AI Powered Chatbots Without Programming

Duration

11 hours

Provider

Coursera

Course Fee

₹ 4,117/month

Trainers

Antonio Cangiano

Skills Gained

Natural Language Processing

Students Enrolled

78,260 students

Rating

4.70/5 (3304 ratings)

Learner’s Experience: I liked very much the course. I have been able to understand how to build a chat bot from cero and with no programing knowledge. I will like to continue my formation on it, do you have advanced levels? For example I will like to learn how to export content variables to a file to create a word document to handle it to the user , or how to integrate on the chat a calendar. 

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2. Building a Custom OpenAI Chatbot

Through this course, students will learn to build custom Q&A bots that are powered through OpenAI. They will learn to create an unsupervised machine-learning workflow to match the user's question to the relevant context. This workflow will be used for sending a custom prompt including context to an OpenAI text completion model.

Course Name

Building a Custom OpenAI Chatbot

Duration

1 week

Provider

Coursera

Course Fee

₹ 4,117/month

Trainers

Antonio Cangiano

Skills Gained

Tokenization, Prompt Engineering, Conversational AI, Text generation and Word embeddings

Students Enrolled

78,260 students

Rating

4.70/5 (3304 ratings)

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3. Building Trust: Ethics for AI-powered Chatbots

The course starts with defining technical ethics, why AI ethics matter, the origin of bias in AI models and the consequences of biased chatbots. The aim of this course is also to reduce bias in chatbots using various strategies.

Course Name

Building Trust: Ethics for AI-powered Chatbots 

Duration

2 hours

Provider

Coursera

Course Fee

₹ 2,436

Trainers

Kelley O'Connell

Skills Gained

Appraising, Critiquing, Analyzing and Identifying Leads

Learner’s Experience: The course content is very nice and understandable. The best things I liked were the assignments and live labs. I got to practice programming along with watching tutorials. The quizzes and assignments are fine to give and pass if we follow the course.

4. DeepLearning.AI - Natural Language Processing Specialization

This course helps students in designing NLP applications to perform question-answering and sentiment analysis. Students will learn to create tools for translating languages and summarize text. To enrol in this course, students need to have a working knowledge of machine learning, intermediate Python and proficiency in calculus, linear algebra and statistics.

Course Name

Natural Language Processing Specialization

Duration

3 months

Provider

Coursera

Course Fee

₹ 4,117/month

Trainers

Kelley O'Connell and Younes Bensouda Mourri

Skills Gained

Machine Translation, Transformers, Sentiment Analysis and Attention Models

Students Enrolled

135,926 students

Rating

4.6/ 5.0 (5,610 reviews)

Learner’s Experience: I learned a lot from this course, and the ungraded and graded problems are relevant to understanding and knowing how to build a transformer or a reformer from scratch

Through Natural Learning Processes courses, students learn to build unsupervised machine learning workflows that can intelligently match user queries with appropriate contexts, transforming raw text inputs into meaningful, interactive conversational experiences that are better than traditional rule-based chatbot implementations.

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Jaya Sharma
Assistant Manager - Content

Jaya is a writer with an experience of over 5 years in content creation and marketing. Her writing style is versatile since she likes to write as per the requirement of the domain. She has worked on Technology, Fina... Read Full Bio