What is Push and Pull Strategy in Marketing?

What is Push and Pull Strategy in Marketing?

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Chanchal
Chanchal Aggarwal
Senior Executive Content
Updated on Oct 8, 2024 17:51 IST

Push and Pull marketing strategies are two fundamental approaches in advertising. Push strategy involves taking the product directly to the customer, using channels like trade shows and direct selling. In contrast, the Pull strategy focuses on creating demand for the product, encouraging consumers to seek it out, typically through advertising and promotional campaigns.

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In marketing, companies majorly use two strategies to promote their products or services: push and pull strategies. Push strategies involve promoting a product directly to intermediaries such as wholesalers and retailers, while pull strategies focus on creating demand among consumers to purchase the product through intermediaries. 

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Both strategies have advantages and disadvantages, and companies must choose the one that best suits their product and target audience.

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Table of Content

Comparative Table: Push Strategy vs Pull Strategy

Parameters Push Strategy Pull Strategy
Promotion Direct promotion to intermediaries such as wholesalers and retailers Promotion focused on creating demand among consumers
Marketing Efforts Primarily focused on intermediaries, with limited consumer advertising and promotion Primarily focused on consumers, with heavy investment in advertising and promotions.
Goal Push the product through intermediaries and create sales Create demand among consumers to pull the product through intermediaries and create sales
Sales Cycle A shorter sales cycle as the focus is on getting the product to the intermediary and then the end consumer Longer sales cycle as the focus is on creating demand among consumers, which then leads to the product being stocked by intermediaries
Examples Trade shows, direct mail, sales promotions Advertising, social media marketing, public relations, influencer marketing

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What is Push Strategy?

A push strategy is a marketing approach that directly pushes a product or service through various promotional activities to intermediaries such as wholesalers, distributors, and retailers to persuade them to stock and promote the product to end consumers.

A push strategy aims to make the product readily available to consumers through intermediaries, even if they may not have an immediate need or desire. This approach is often used for fast-moving consumer goods or products with a short shelf life.

Here’s an example of a push strategy in action:

A beverage company launches a new line of energy drinks and uses a push strategy to promote it. They begin by offering discounts and incentives to wholesalers and distributors who agree to stock and promote the product. The sales team visits retailers to convince them to carry the new product. To create store visibility, it provides them with marketing materials such as posters, shelf-talkers, and product displays.

The company also offers special promotions to retailers who meet specific sales targets, such as free merchandise or higher profit margins. These efforts make the energy drink readily available to consumers through intermediaries. The company hopes to generate enough demand for the product to encourage repeat purchases and build brand loyalty.

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Real-Life Example of Push Strategy

Many companies use push strategies to promote their products, especially those that are fast-moving consumer goods or have a short shelf life. Some examples of companies that use push strategies include:

  1. Coca-Cola utilizes a push strategy by partnering with distributors and retailers to ensure its products are widely available in stores and vending machines.
  2. Procter & Gamble uses a pull strategy by working with wholesalers and distributors to get its products onto store shelves and offering incentives to retailers to promote them.
  3. Nestle uses a pull strategy, investing heavily in marketing and advertising to create brand awareness and partnering with retailers to ensure its products are easily accessible to consumers.
  4. PepsiCo uses a push strategy, investing in promotions and advertising to create product demand and working with retailers to ensure they are widely available in stores.

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What is the Pull Strategy?

A pull strategy is a marketing approach that involves creating demand for a product or service among consumers and selling the product through intermediaries such as wholesalers, distributors, and retailers. The goal of a pull strategy is to generate consumer interest and demand for a product, ultimately leading to retailers and distributors stocking and promoting it.

A pull strategy typically relies on advertising, public relations, social media, and other forms of communication to create brand awareness and stimulate demand for the product or service. By creating a strong demand pull from consumers, companies can encourage retailers and distributors to stock and promote their products, increasing sales and revenue.

Here’s an example of a pull strategy in action:

A new tech company launched a revolutionary new smartphone with advanced features and a sleek design. Rather than pushing the product through intermediaries, the company uses a pull strategy to create demand for the product. They invest heavily in marketing and advertising to create buzz around the product, using social media influencers, online ads, and email campaigns to generate consumer interest.

As the product gains popularity, retailers and distributors start to take notice and begin stocking the smartphone in their stores. The company continues to build on this demand by creating user-generated content. They offer promotions and discounts and build a strong brand identity through targeted marketing campaigns.

Real-Life Examples of Pull Strategy

Many companies use pull strategies to promote their products, especially those that are new, innovative, or require significant consumer education and awareness. Here are a few examples of companies that have used pull strategies:

  1. Apple uses a pull strategy to promote its products. It relies on advertising, public relations, and social media to create buzz and generate consumer demand.
  2. Nike uses this strategy by investing heavily in branding and advertising. This creates demand for its products, particularly among younger consumers.
  3. Tesla utilized a pull strategy to promote its electric vehicles. It uses word-of-mouth marketing, social media, and targeted advertising to create demand for its products.
  4. GoPro uses a pull strategy to promote its action cameras. It utilizes user-generated content and social media to create demand for its products among extreme sports and outdoor enthusiasts.

Conclusion

Push and pull strategies are essential approaches in marketing, each serving different purposes. The push strategy focuses on driving products to consumers through direct promotion, while the pull strategy aims to create demand, drawing customers toward the brand. Effective use of both strategies can enhance market reach, boost sales, and build long-term customer loyalty.

Top FAQs on Push and Pull Strategy in Marketing

What is a Push Marketing Strategy?

Push marketing involves promoting products by pushing them onto consumers. It's about taking the product directly to the customer through channels like direct selling, trade promotions, and sales force activities. This strategy is effective in generating immediate sales and is often used for new product launches or in retail environments.

What is a Pull Marketing Strategy?

Pull marketing focuses on creating demand for a product, thereby 'pulling' consumers towards it. This is achieved through advertising, consumer promotions, and digital marketing efforts that build brand awareness and encourage consumer interest and demand. It's ideal for products with established brand recognition.

When should a business use a Push Strategy?

A push strategy is ideal when launching new products or entering new markets where brand awareness is low. It's also effective in retail settings where direct promotion can stimulate immediate purchases, or for products with a short buying cycle.

When is a Pull Strategy more effective?

A pull strategy works best for products with high brand loyalty and recognition. It's effective when consumers are already aware of the brand, and the goal is to strengthen and maintain the relationship or when there’s a need to create long-term demand.

Can Push and Pull Strategies be used together?

Yes, combining push and pull strategies can be very effective. For example, a push strategy can be used to introduce a product into a market, followed by a pull strategy to build and maintain consumer demand and loyalty over time.

What are examples of Push and Pull Strategies?

An example of a push strategy is a company using aggressive sales tactics and trade shows to sell its products. A pull strategy example is using targeted advertising campaigns on social media to create consumer demand and brand awareness.

About the Author
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Chanchal Aggarwal
Senior Executive Content

Chanchal is a creative and enthusiastic content creator who enjoys writing research-driven, audience-specific and engaging content. Her curiosity for learning and exploring makes her a suitable writer for a variety ... Read Full Bio