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Administer Health Cloud Solutions ( IND320 ) by Trailhead Academy 

  • Offered bySalesforce

Administer Health Cloud Solutions ( IND320 ) by Trailhead Academy
 at 
Salesforce 
Overview

Discover how to increase access to care and build patient trust with Health Cloud

Duration

4 days

Start from

Start Now

Mode of learning

Online

Official Website

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Credential

Certificate

Administer Health Cloud Solutions ( IND320 ) by Trailhead Academy
 at 
Salesforce 
Highlights

  • Earn a certificate from Trailhead Academy
  • Learn from industry experts
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Administer Health Cloud Solutions ( IND320 ) by Trailhead Academy
 at 
Salesforce 
Course details

Who should do this course?
  • This course is designed for experienced administrators who are responsible for implementing Health Cloud solutions
  • Students should hold the Salesforce Administrator credential or have at least six months of experience in an administrator role, ideally within the healthcare sector, although this is not required
  • Students should possess working knowledge of OmniStudio components and tools, and demonstrate a solid understanding of foundational Salesforce concepts, including data modeling, user profiles and permission sets, and page layout customizations
What are the course deliverables?
  • Explain core capabilities and benefits of using Health Cloud
  • Navigate key Health Cloud features and functionality
  • Create and maintain Health Cloud user licenses, profiles, and permission sets
  • Reference the Household Data Model to correctly illustrate object relationships
  • Use the Clinical Data Model to ensure Fast Health Interoperability Resources (FHIR) v4.0 compliance
  • Configure personalized Health Cloud solutions for Payers, Providers, Pharma, and MedTechs.
  • Customize assessments, care plans, and care programs based on social determinants, care barriers, and care gaps, among other considerations
  • Use OmniStudio components and tools to automate health operations processes and customize the Health Cloud user interface
  • Integrate external systems with Health Cloud
  • Harmonize external system data into Health Cloud using Salesforce Data Cloud
  • Streamline external system integration processes using Health Cloud Accelerators
Read more
More about this course
  • In this 4-day instructor-led course, learn how to configure personalized Health Cloud solutions, including appointment management, virtual and home-based care, insurance verification, clinical visit support, and sales and inventory management
  • Implement custom care plans and programs that account for social determinants and care gaps, use OmniStudio components to automate care management processes, and integrate external systems with Health Cloud in order to deliver comprehensive, equitable healthcare experiences that improve patient outcomes, meet global compliance standards, and reduce costs

Administer Health Cloud Solutions ( IND320 ) by Trailhead Academy
 at 
Salesforce 
Curriculum

Introduction to Health Cloud

Define Health Cloud

Discover Health Cloud Solution Components and Features

Examine Health Industry Use Cases

Explore Benefits of Implementing Health Cloud Solutions

Health Cloud for Users

Enable Necessary Tools and Packages for Health Cloud Users

Manage Health Cloud User Licenses, Profiles, and Permission Sets

Health Cloud Data Modeling

Implement Custom Person Account Record Types

Identify Health Cloud Data Modeling Best Practices

Reference the Household Data Model to Illustrate Object Relationships

Build Custom Actionable Relationship Management Graphs

Apply the Clinical Data Model to Support FHIR v4.0 Compliance

Patient 360

Define Patient 360

Configure Patient 360

Build Custom FlexCards to Display Patient Data

Implement Custom Enhanced Timelines

Care Access Improvement

Configure Provider Search

Populate Provider Search Using Data Processing Engine

Monitor Search Data Updates

Automate Referral Management Processes

Implement Intelligent Appointment Management

Enable Virtual Care

Configure Home Health for Field Clinicians

Patient Care Coordination

Build Custom Assessment Templates Using the Discovery Framework

Use Social Determinants of Health to Identify Care Barriers

Construct Care Plan Templates to Support Standardized Care Plans

Create Integrated Care Plans to Support Assessment-Based Care Plans

Build Custom Care Plans That Compensate for Care Gaps

Set Up Care Programs and Enroll Patients

Health Insurance Solutions

Configure Provider Network Management

Implement Utilization Management Processes

Automate Benefits Verification

Process Automation

Identify Health Cloud Process Automation Tools

Customize the Patient Identity Verification Flow

Automate Decisions Using Business Rules Engine

Examine Health Cloud Expression Sets

Customize Assessment Flows with OmniScript

Create Smart Interfaces Using FlexCard States

Build Custom Forms and Templates Using DocGen

Sales and Inventory Management

Configure Advanced Account Forecasting and Sales Agreements

Customize Processes to Manage Surgical Case Visits

Implement Inventory Management

System Integrations

Identify External Systems Commonly Integrated with Health Cloud

Review Applicable Integration Standards and Considerations

Determine Available OOTB Connectors, APIs, DataRaptors, and Integration Procedures

Harmonize External System Data in Health Cloud Using Data Cloud

Use MuleSoft Direct to Integrate with Health Cloud

Streamline External System Integrations Using Health Cloud Accelerators

Administer Health Cloud Solutions ( IND320 ) by Trailhead Academy
 at 
Salesforce 
Entry Requirements

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Administer Health Cloud Solutions ( IND320 ) by Trailhead Academy
 at 
Salesforce 
Admission Process

    Important Dates

    Sep 18, 2024
    Course Commencement Date

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    Administer Health Cloud Solutions ( IND320 ) by Trailhead Academy
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    Salesforce 

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