Certified ISO 20000:2018 Lead Auditor
- Offered byGSDC
Certified ISO 20000:2018 Lead Auditor at GSDC Overview
Certified ISO 20000:2018 Lead Auditor
at GSDC
this course is a globally recognized credential that demonstrates your expertise in auditing IT service management systems according to ISO 20000 standards. By obtaining this certification, you validate your skills as a proficient ISO 20000 lead auditor, capable of evaluating an organization's IT service management system effectively.
Total fee | ₹16,792 |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
Certified ISO 20000:2018 Lead Auditor at GSDC Highlights
Certified ISO 20000:2018 Lead Auditor
at GSDC
- Certificate will be issued after completion of training
Certified ISO 20000:2018 Lead Auditor at GSDC Course details
Certified ISO 20000:2018 Lead Auditor
at GSDC
Skills you will learn
Who should do this course?
- IT Managers/Support teams
- System Administrators/Analysts
- Operations Managers
- Database Administrators
- Service Delivery Professionals
- Quality Analysts
- Application Management team/Development team
- Process Owners/Practitioners
More about this course
- This course is a globally recognized credential that demonstrates your expertise in auditing IT service management systems according to ISO 20000 standards. By obtaining this certification, you validate your skills as a proficient ISO 20000 lead auditor, capable of evaluating an organization's IT service management system effectively.
Certified ISO 20000:2018 Lead Auditor at GSDC Curriculum
Certified ISO 20000:2018 Lead Auditor
at GSDC
Introduction
ISO/IEC 20000 Standard
Relationship with other frameworks and standards
Definitions and Terminology
Terminology related to management system standards
Terminology related to service management
.Organizational Context
Comprehending the organization and its environment
Recognizing the requirements and anticipations of stakeholders
.LeadershipManaging Services
Efforts to tackle objectives and strategize for their accomplishment
Set objectives
Risk and Opportunity Planning
Leadership and Dedication
Policy
Formulating the service management policy
Support for the Service Management System
Allocation of Resources
Capability
Consciousness
Information Exchange
Recorded Data
Other courses offered by GSDC
Certified ISO 20000:2018 Lead Auditor
at GSDC
Student Forum
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