Demonstrate fundamental knowledge of Microsoft 365 licensing, service and support
- Offered byMicrosoft
Demonstrate fundamental knowledge of Microsoft 365 licensing, service and support at Microsoft Overview
Duration | 1 hour |
Total fee | Free |
Mode of learning | Online |
Schedule type | Self paced |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Demonstrate fundamental knowledge of Microsoft 365 licensing, service and support at Microsoft Course details
- What is Microsoft 365?
- A cloud deployment model
- The service life cycle in Microsoft 365
- Support offerings for Microsoft 365 services
- Identify licensing options available in Microsoft 365
- Learn about Microsoft 365 - a productivity cloud that delivers innovative and intelligent experiences
- The fundamental knowledge of the licensing options available in Microsoft 365
- Learn to describe support offerings for Microsoft 365 services
- Learn about the service lifecycle in Microsoft 365
Demonstrate fundamental knowledge of Microsoft 365 licensing, service and support at Microsoft Curriculum
MODULE: 1 What is Microsoft 365?
Explore the productivity benefits of Microsoft 365
Explore the Microsoft 365 subscription options
Explore Microsoft 365 tenant
Explore exam areas
MODULE: 2 Identify licensing options available in Microsoft 365
Compare home, business, and enterprise options
Describe additional capabilities available with Azure
Describe the cloud solution provider model
Explore bill management options
Explain ways that Microsoft 365 helps optimize costs
License and manage users
MODULE: 3 Describe support offerings for Microsoft 365 services
Explore support options for Microsoft 365 services
Explain service level agreements
Describe how to track service health status
Communicate and share ideas with UserVoice
MODULE: 4 Describe the service life cycle in Microsoft 365
Describe private, public preview, and general availability releases
Explain support models for private, public preview, and general availability releases
Use the Microsoft 365 roadmap portal to learn about upcoming features
MODULE: 5 Select a cloud deployment model
The hybrid cloud model
Which cloud model should organizations choose?
Migration vs co-existence - planning your move to Microsoft 365
Demonstrate fundamental knowledge of Microsoft 365 licensing, service and support at Microsoft Entry Requirements
- Prerequisites: A basic understanding of cloud computing
- Not mentioned
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