Be an Effective Negotiator 

offered by University of Toronto

Understand the secret to being an effective negotiator, key dynamics in negotiation, and different negotiation styles

Understand the negotiation process, how to prepare and manage a 4-step process for effective negotiations

Move a “competitive” negotiation to one more focused on mutual interests, how to deal with difficult personalities or situations

Use communication “Tools” to build trust and collaboration to maximize negotiation value

Develop personal skills and strategies for ensuring effective negotiations with solid outcomes