Automation: Implementation in Business
offered by LSE

Public University
1 Campus
Estd. 1900

Automation: Implementation in Business
at
LSE
Overview

Learn to strategically manage and deploy service automation technologies to solve real-world business problems

Duration	6 weeks
Total fee	₹2.14 Lakh
Mode of learning	Online
Course Level	UG Certificate

Automation: Implementation in Business
at
LSE
Highlights

Earn a certificate of completion from The London School of Economics and Political Science

Automation: Implementation in Business
at
LSE
Course details

Who should do this course?

For Operational leads, general managers, analysts, consultants, business executives, team leaders, and senior managers
For Senior and junior professionals, analysts, leads and managers who are already implementing
For Professionals who work in industries that are likely to benefit from automation technologies

What are the course deliverables?

Gain a comprehensive understanding of what service automation technologies do, how they are developing, and how to apply them strategically within your business
Build an awareness of the challenges in the implementation of these technologies, and the wider implications of an increasingly automated workplace
Propose ways in which service automation technologies can be used to solve real-world business problems
Gain a firm understanding of how to ethically deploy automation technologies for social good
Learn the critical success factors necessary for the practical implementation and management of these technologies at scale

More about this course

Automation technology is a growing priority for businesses, with Robotic Process Automation (RPA) being the fastest-growing segment of the global enterprise software market
With this course, explore how automation technologies are changing the way businesses seek to increase productivity, profitability, and customer satisfaction
You?ll gain an understanding of the technology underpinning Robotic Process Automation (RPA), Cognitive Automation (CA), and Artificial Intelligence (AI), and explore their capabilities and applications across industries
You?ll examine the challenges and implications of an increasingly automated workplace, and understand how best to strategically manage automation in your own business
You?ll also learn how to practically and ethically deploy it for business purposes, and investigate how intelligent automation can be applied for social good

Automation: Implementation in Business
at
LSE
Curriculum

Module 1

The service automation landscape

Module 2

Managing RPA: Becoming strategic

Module 3

RPA for business: Maintaining momentum

Module 4

Managing cognitive automation: Technologies and challenges

Module 5

Taking action on the promise of AI

Module 6

Service automation and the future of work

Automation: Implementation in Business
at
LSE
Faculty details

Professor Leslie Willcocks Emeritus, Professor of Work, Technology and Globalisation

Leslie has a worldwide reputation for his research and advisory work on automation, digital business, the future of work, IT and business process outsourcing, organisational change, management, and global strategy. He has developed executive education programmes for organisations including: Standard Chartered Bank, Stater, ABNAmro Bank, Royal Sun Alliance, Singtel, Commonwealth Bank, Abu Dhabi Investment Authority, Trizma, Accenture, IBM, Rotterdam Port Harbour Authority, and several government institutions in the UK, USA and Australia.