Digital Transformation in Operations
offered by Northwestern University

Private University
240 acre campus
Estd. 1851

Digital Transformation in Operations
at
Northwestern University
Overview

Learn to drive business performance and efficiency with a practical guide for digitally transforming your organization's operations

Duration	8 weeks
Total fee	₹2.19 Lakh
Mode of learning	Online
Official Website	Go to Website
Course Level	UG Certificate

Digital Transformation in Operations
at
Northwestern University
Highlights

Earn a certificate of completion from Northwestern University
Learn from expert faculty

Digital Transformation in Operations
at
Northwestern University
Course details

Skills you will learn

Operations Operations management Quality Management Big Data

Who should do this course?

For Operations management professionals
For Managers in related roles
For Professionals who aim to leverage the benefits of digital transformation

What are the course deliverables?

Evaluate how technologies, such as automation, smart controls, big data, analytics and machine learning are being applied to digitally transform operations management
Analyze your business operations and identify opportunities for digital transformation and efficiency improvements
Understand how digital technologies and analytics can optimize the speed and scale of processes, enable strategic inventory and quality management, and increase the potential of automation
Align operations and strategy for improved financial performance
Leverage analytics and key performance indicators (KPIs) to measure the effectiveness of your digitization efforts on your organization's operational and bottom-line results

More about this course

This program will show you how automation, big data, analytics, smart controls and machine learning can be applied to operations in manufacturing and service-related industries, and examine methods for improving your operational autonomy, processes and products with the latest digital technologies
Discover how to harness this value for your organization in this online executive education program
Over the course of six weeks, learn how to assess your business operations and identify opportunities for digital transformation

Digital Transformation in Operations
at
Northwestern University
Curriculum

Module 1: Aligning Strategy and Operations: A Digital Framework

Demonstrate an understanding of the three views of operations

Articulate the two perspectives of a digital operations framework

Analyze the important interrelationship between strategy and digitalization for operations management

Assess the strategic role of operations

Module 2: Driving Financial Performance Through Operational Metrics

Demonstrate an understanding of traditional and digital processes in an organization

Identify appropriate operational performance measures

Relate metrics of scale and speed to inventory using Little's Law

Use operational metrics as leading indicators of financial performance

Deduce the impact of digitalization on operational effectiveness and financial performance

Module 3: Digitalization: Delivering Scale and Speed

Identify how to speed up critical path activities and reduce theoretical flow time

Identify how to manage bottlenecks and improve throughput

Determine the value of digitization when speeding up and scaling up

Module 4: Digitalization: Improving Quality Through Machine Learning

Review the eight dimensions of quality in terms of operations

Discuss how digitalization affects the implementation of the eight dimensions of quality

Articulate the impact of machine learning and smart control rules on operations

Module 5: Personalization and Evaluation of Disruptive Technologies

Articulate the relationship between personalization and variety

Determine appropriate ways to improve personalization using a digital approach

Analyze the impact of digital technologies on operations management

Recommend a digital technology to improve an organization's operations

Digital Transformation in Operations
at
Northwestern University
Faculty details

Achal Bassamboo, Professor of Operations

Achal Bassamboo is the Charles E. Morrison Professor at Kellogg School of Management, Northwestern University. He is also the co-director of the MMM program which is dual degree program between Kellogg and Segal Design at McCormick School. Professor Bassamboo joined the faculty at the Kellogg School of Management in 2005, after completing his Ph.D. in Operations, Information and Technology at the Stanford Graduate School of Business.

Jan A. Van Mieghem, Professor of Operations

Jan Albert Van Mieghem is the A. C. Buehler Professor and Professor of Operations at the Kellogg School of Management of Northwestern University. He received his Ph.D. in Business and MS in Electrical Engineering from Stanford University, and holds an electrical engineering degree from the University KU Leuven, Belgium.