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Sales Force Effectiveness 

  • Private University
  • Institute Icon240 acre campus
  • Estd. 1851

Sales Force Effectiveness
 at 
Northwestern University 
Overview

Learn to leverage analytics and technology for better decision-making

Duration

5 days

Total fee

7.91 Lakh

Mode of learning

Online

Course Level

UG Certificate

Sales Force Effectiveness
 at 
Northwestern University 
Highlights

  • Earn a certificate of completion from the Northwestern Kellogg
Details Icon

Sales Force Effectiveness
 at 
Northwestern University 
Course details

Who should do this course?
  • For CXOs responsible for top-line growth and profitability
  • For General managers responsible for marketing and sales
  • For Enterprise and national leaders responsible for sales and growth
  • For National sales leaders and Directors responsible for specific geographies, countries or product lines
What are the course deliverables?
  • Leverage frameworks to diagnose and address sales issues unique to today's environment
  • Gain insight into the changing role of the salesperson and digital channels
  • Understand how sales hiring, development, motivation and compensation plans need to adapt
  • Discover how to move from strategy to execution with enabling tools and processes
More about this course
  • In this live virtual program our expert faculty addresses the unprecedented disruption sales organizations continue to experience as a direct result of the coronavirus pandemic
  • Most sales organizations have taken steps to move to digital channels, virtual selling, redeploying sales efforts and even reducing sales force capacity where needed; but uncertainty and volatility persist
  • This program addresses topics such as customer engagement; training, development and retention of sales talent; leveraging digital technologies and capabilities to optimize commercial strategies, and how to manage change in a volatile environment
  • Using frameworks, class discussion and group exercises to assimilate the concepts, you will learn how to adapt your approach to the drivers of sales excellence, ensuring success during an unstable time
Read more

Sales Force Effectiveness
 at 
Northwestern University 
Curriculum

New Customer Engagement Models

Understand the evolution of the salesperson's role in today's environment

Design an omni-channel customer engagement process that develops rich customer experiences across different customer segments or markets

Incorporate flexibility and agility into your go-to-market strategy

Sales Force Talent Management

Gain insight into what makes a successful sales rep in today's environment and the implications for hiring, training and developing salespeople

Understand how sales managers need to change to successfully coach, motivate and performance manage salespeople in an omni-channel environment

Sales Force Motivation and Incentives

Revisit existing incentive plan and motivation programs to determine what needs to change

Evaluate mechanisms within incentive plans for ways to best support the sales force in today's environment

Leveraging Analytics and Digital Capabilities to Optimize Omni-Channel Strategies

Learn how to move toward a more informed approach to making sales decisions

Understand how analytics can help predict the actions to take in an omni-channel environment

Enablement and Execution -Bringing the New Strategy to Life

Bridge the gap between strategy and execution

Identify infrastructure, technology, operational resources to successfully enable an omni-channel strategy

Enable coordination across channels and peer-to-peer communication

Managing Change and Culture in a VUCA World

Determine the right enablers to transform sales strategies to a more digital-centric, omni-channel environment

Faculty Icon

Sales Force Effectiveness
 at 
Northwestern University 
Faculty details

Chad Albrecht
Principal, ZS; leading the B2B sales compensation practice
Torsten Bernewitz
Principal Emeritus, ZS; expert in change management, sales force effectiveness and talent management
Tania Lennon
Principal, ZS; head of ZS Talent and Leadership Expertise Center, focused on talent assessment and strategy
Saby Mitra
Principal, ZS; expert in customer engagement and digital transformation

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Sales Force Effectiveness
 at 
Northwestern University 
Contact Information

Address

633 Clark Street, Evanston, Illinois-60208, USA
Evanston ( Illinois)

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