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Achieving Personal and Professional Success: Improving Communication Skills 

  • Private University
  • Institute Icon299 acre campus
  • Estd. 1740

Achieving Personal and Professional Success: Improving Communication Skills
 at 
UPenn 
Overview

Learn how to communicate more effectively at work and achieve your goals

Duration

4 weeks

Total fee

6,584

Mode of learning

Online

Official Website

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Course Level

UG Certificate

Achieving Personal and Professional Success: Improving Communication Skills
 at 
UPenn 
Highlights

  • Earn a certificate from University of Pennsylvania
  • Learn from industry expert
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Achieving Personal and Professional Success: Improving Communication Skills
 at 
UPenn 
Course details

Who should do this course?
  • For anyone who wants to become a more effective communicator
What are the course deliverables?
  • Define and explain the concept of effective communication
  • Identify the key elements of verbal, nonverbal, and written communication
  • Analyze their own communication strengths and weaknesses
  • Apply effective communication strategies in personal and professional settings
  • Adapt their communication style to different audiences and situations
  • Build and maintain strong relationships through effective communication
More about this course
  • You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize
  • You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages
  • By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life

Achieving Personal and Professional Success: Improving Communication Skills
 at 
UPenn 
Curriculum

Goal Setting

Communication

Negotiation

Deception

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Achieving Personal and Professional Success: Improving Communication Skills
 at 
UPenn 
Faculty details

Maurice Schweitzer
Maurice Schweitzer is the Cecilia Yen Koo Professor of Operations, Information and Decisions at the Wharton School at the University of Pennsylvania. His research focuses on emotions, ethical decision making, and the negotiation process.

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Achieving Personal and Professional Success: Improving Communication Skills
 at 
UPenn 
Contact Information

Address

3701 Chestnut Street,Suite 1W
Philadelphia, Pennsylvania 19104

Philadelphia ( Pennsylvania)

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