Business Analytics: Operations Analytics 

offered by University of Pennsylvania

Professor Savin’s research expertise is centered on operational aspects of health care delivery, improving patient access to care, and optimal management of diagnostic and treatment capacity.

Professor Noah Gans's research focuses on service operations, and he has a particular interest in the management of telephone call centers. He is the Department Editor of Stochastic Models and Simulation for Management Science.

Senthil Veeraraghavan researches on the role of Information and Uncertainty in Operations Management, using Theory and Data Analysis. His current research is on operational implications of consumer behavior in queues and services.