Indian Institute of Banking and Finance
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Business Correspondents / Facilitators 

  • Estd. 1928

Business Correspondents / Facilitators
 at 
Indian Institute of Banking and Finance 
Overview

The Vital Role of Business Correspondents/Facilitators in Expanding Access to Banking Services

Duration

2 hours

Total fee

800

Mode of learning

Online

Official Website

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Credential

Certificate

Business Correspondents / Facilitators
 at 
Indian Institute of Banking and Finance 
Highlights

  • Earn a certification after completion
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Business Correspondents / Facilitators
 at 
Indian Institute of Banking and Finance 
Course details

Who should do this course?
  • Individuals interested in becoming business correspondents/facilitators to provide financial services in their communities
What are the course deliverables?
  • Understand the role and responsibilities of business correspondents/facilitators in financial inclusion and banking services.
  • Demonstrate proficiency in facilitating basic banking transactions and services in underserved communities.
  • Apply knowledge of regulatory frameworks and compliance requirements governing business correspondent/facilitator operations.
  • Develop effective communication and interpersonal skills to engage with diverse clientele and build trust in financial services.
More about this course
  • In order to ensure financial inclusion, several initiatives have been taken by the Government of India and Reserve Bank of India. Business Correspondents (BCs) play an important role in achieving financial inclusion. The BCs act as a bridge between Bank branches and the people in the area
  • A BC is the first point of contact and the front face of the bank branch to the people. In order to enable the BCs to be more effective, they need to be imparted the desired level of knowledge. In this context, the certificate examination of IIBF for the BC’s has the following objective

Business Correspondents / Facilitators
 at 
Indian Institute of Banking and Finance 
Curriculum

Introduction to Financial Inclusion

Understanding the importance of financial inclusion

Exploring the role of business correspondents/facilitators in expanding access to banking services

Banking Fundamentals

Basic principles of banking and financial services

Types of accounts and financial products offered by banks

Customer Relationship Management

Effective communication and interpersonal skills for engaging with clients

Building trust and rapport with diverse clientele

Compliance and Risk Management

Understanding regulatory requirements and compliance obligations

Identifying and mitigating risks associated with business correspondent/facilitator activities

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Business Correspondents / Facilitators
 at 
Indian Institute of Banking and Finance 
Students Ratings & Reviews

4.9/5
Verified Icon11 Ratings
S
Satyajeet Kumar
Business Correspondents / Facilitators
Offered by Indian Institute of Banking and Finance
5
Learning Experience: Learn about Banking Services
Faculty: Instructors taught well Curriculum was relevant and comprehensive
Course Support: No career support provided
Reviewed on 8 Jan 2022Read More
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Business Correspondents / Facilitators
 at 
Indian Institute of Banking and Finance 

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Business Correspondents / Facilitators
 at 
Indian Institute of Banking and Finance 
Contact Information

Address

Kohinoor City Commercial - II Tower-I, 2nd & 3rd Floor, Kirol Road, Off-L.B.S Marg Kurla- West
Mumbai ( Maharashtra)

Phone
02225039746

(For general query)

02225039604

(For admission query)

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