Certificate Programme in Healthcare Leadership
offered by ISB Hyderabad

Private Institute
Estd. 2001

Certificate Programme in Healthcare Leadership
at
ISB Hyderabad
Overview

Empower your teams to adopt digitised service delivery models and patient care pathways

Duration	20 weeks
Total fee	₹1.75 Lakh
Mode of learning	Online
Credential	Certificate

Certificate Programme in Healthcare Leadership
at
ISB Hyderabad
Highlights

Earn Certificate of Completion from ISB Executive Education
Easy EMI payment option available
Recorded Video Lectures by ISB Faculty
20% discount on ISB Executive Education Open Programmes
Capstone Projects

Certificate Programme in Healthcare Leadership
at
ISB Hyderabad
Course details

Skills you will learn

System Integration Financial Management Budgeting Marketing Capital Budgeting Capital management Accounting Working capital Strategic Management

Who should do this course?

Resident doctors, doctors of pharmacy, and other future entrepreneurs keen to understand the basics of management and leadership
Mid to senior-level professionals looking to improve the healthcare delivery experience
Enterprise-minded medical professionals who want to start their own clinic or hospital

What are the course deliverables?

Integrate the management perspective and learn more about the healthcare system
Learn how to manage the budgets of healthcare organisations and stay sustainable
Formulate a strategy of outreach and communications to attract healthcare consumers, guide them through their healthcare journey, and keep them engaged
Oversee the day-to-day practices of a healthcare facility, improve client experience, and meet organisational goals

More about this course

ISB Executive Education's Healthcare Leadership programme will help you streamline and implement out-of-the-box and comprehensive healthcare management practices to raise holistic performance
From accounting, financial management, and marketing strategy, to leading teams and crisis management, this programme will help you integrate function and process improvements across the healthcare value chain to drive innovation
You will be equipped with the skills to cultivate and sustain lasting improvement across the healthcare domain and achieve growth

Certificate Programme in Healthcare Leadership
at
ISB Hyderabad
Curriculum

Module 1: Accounting Basics / Introduction to Accounting

Introduction to Types of Business Organisation

Introduction to Accounting

Balance Sheet

The Income Statement

Module 2: Cash Flows and Financial Ratios

Statement of Cash Flows

Financial Ratios

Module 3: Process Design and Process Analysis - Part 1

What is Operations?

Aligning Operations and Strategy

Process view of Organisations

Process Typology

Module 4: Process Analysis - Part 2

Introduction to Process Metrics

Theoretical Flow Time and Critical Path/Activities

Process Capacity and Bottleneck Resources

Managing Predictable Variability

Managing Unpredictable Variability

Module 5: Process Excellence

Lean Operations

Philosophy and Approach

Tools and Tactics for Flow Synchronization

Continuous Improvement

Process Control

Module 6: Introduction to Marketing

The Role of Marketing in Business

Valuing Customers

The Marketing Framework

Module 7: Marketing Strategy

Segmentation

Positioning

Brand Development

Module 8: Marketing Execution

Product Policy

Pricing

Marketing Services

Customer Satisfaction

Module 9: Investing

Introduction to Financial Management

Investment Decision Rules

Cash Flow Estimation for Capital Budgeting

Module 10: Raising Capital

The Risk-return Relationship

Financing the Firm

Start-up Financing

Working Capital Management

Module 11: Introduction to Strategic Management

Introduction to Strategic Management

Creating & Sustaining Competitive Advantage - Tracking Emerging Changes in the Environment and Making the Organisation Future-Fit - Part 1 & 2

Growth through Diversification (Search); Pursuing Blue Ocean Strategies (Cloud Physician); Growth through Strategic Alliances (Biocon)

Module 12: Strategic Growth and Competitive Advantage

Industry Attractiveness & Firm Performance

Organic Growth

Understanding Competitive Advantage; Value Creation through Strategic System Integration (Arvind Eyecare) (Backward-forward-vertical); Growth through Geographic Expansion (LV Prasad Eye Ins.)

Strategic Sensitivity (Cipla) & Agility (Importance of assumptions, tracking changes in the environment - Serum Institute)

Strategic Change and Turnaround (Turnaround of Tata Steel)

Module 13: Leading Myself

Leadership in Times of Disruption

Attitude vs Aptitude

Leadership Charisma and Executive Presence

5 Levels of Leadership

Why should Anyone be Led by You?

Module 14: Leading Teams

Influencing skills - Why, How, Beyond Hierarchies

Politics - Managing upwards

Storytelling

Creating Diverse Teams

Building Psychological Safety

Module 15: Leading Organisations

Leadership: Taking Ownership

The First 100 Days

Crafting Culture

Module 16: Crisis Management

Crisis Management Skills and BCP (Simulations)

Ten Rules of Crisis Management with Examples

Module 17: Leading Societies

Ethics and the Purpose of Business

Crafting a Tool Kit to Help Us Navigate the Tradeoffs

Module 18: Leading Through ESG Challenge

The Emerging ESG Challenge

Environment and Sustainability

Strategies and Leadership

Certificate Programme in Healthcare Leadership
at
ISB Hyderabad
Faculty details

Ramabhadran Thirumalai

Prof. Ramabhadran S Thirumalai is currently working on the impact of various regulatory security market pricing, efficiency and liquidity.

Sarang Deo

Professor Sarang Deo’s primary area of interest is health care operations with special em investigating the impact of operations decisions on population-level health outcomes. He influenza vaccine supply chain and the phenomenon of ambulance diversion (in the US), the adult HIV treatment supply chains and theInfant HIV diagnosis networks in sub-saharan Africa and, more recently, the TB diagnosis pathway in rural Inida.