Aptech Certified Customer Service Professional

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Offered byAptech Limited

Aptech Certified Customer Service Professional
at
Aptech Limited
Overview

The curriculum is designed to enable a cohesive learning experience for you and make you job-ready with excellent communication skills along with a strong hold on Microsoft Word & Excel

Duration	7 months
Total fee	₹32,500
Mode of learning	Online
Credential	Certificate

Aptech Certified Customer Service Professional
at
Aptech Limited
Highlights

Earn a certificate after successful completion of the program
Get a job role of Customer Service Executive after completion of the course

Aptech Certified Customer Service Professional
at
Aptech Limited
Course details

Skills you will learn

Excel MS Office Personality Development Marketing Social media marketing Communication skills

What are the course deliverables?

Understand fundamentals of communication
Develop conversational skills
Learn relevant skills for selling products & services
Learn the features and enhancements of Microsoft Word
Learn how to create spreadsheets and reports using Microsoft Excel
Learn basics of Social Media for marketing

More about this course

This course will help students study service sector from close quarters and understand how Customer Service Executives add value to the business
Students will also get trained in selling skills & techniques and fundamentals on social media marketing so that you are fully prepared to work with the topmost firms and handle customer interaction for them across different platforms
This course provides an in-depth training in communication and presentation skills
Learn to deal with the customers professionally and market your company's products