Rutgers University - Business Process Management in Healthcare Organizations
- Offered byCoursera
Business Process Management in Healthcare Organizations at Coursera Overview
Duration | 14 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Business Process Management in Healthcare Organizations at Coursera Highlights
- Shareable Certificate Earn a Certificate upon completion
- 100% online Start instantly and learn at your own schedule.
- Course 3 of 4 in the Healthcare Organization Operations Specialization
- Flexible deadlines Reset deadlines in accordance to your schedule.
- Beginner Level
- Approx. 14 hours to complete
- English Subtitles: English
Business Process Management in Healthcare Organizations at Coursera Course details
- Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process? For example, have you thought that there should be an easier way to read your bill or pay your bill? Or do you work in a healthcare organization and find yourself thinking that there must be better ways for the business processes to function? If you have, this course is for you.
- Course content includes an overview of healthcare organization business processes including business process management approaches as well as a discussion of healthcare organization entrepreneurship as a business process. The course provides links to external sites to connect you to the larger "real world" of healthcare organization business processes, business process management, and entrepreneurship. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web.
- The course format is readings, videos, quizzes, and a project. The project requires you to synthesize course material to design patient-centered business processes for a healthcare organization the way you would have things run in the best of all worlds. The design (submitted as an electronic word processing document in memo format) is an artifact of the course which you can circulate to colleagues or use as the basis for a talk or presentation event.
Business Process Management in Healthcare Organizations at Coursera Curriculum
Lesson One: Healthcare Organization Business Processes and Management
[INFO] STEP-BY-STEP FAST-TRACK PATHWAY TO THE CERTIFICATE
[INFO] Course Syllabus
[INFO] PDF of Course Content for Certificate Students Only
[INFO] IMPORTANT NOTE ? IF YOU PREFER OR NEED EITHER: 1) AN AUDIO VERSION OF THIS COURSE, OR 2) THE COURSE IN A LANGUAGE OTHER THAN AMERICAN ENGLISH
[FUN] Welcome and Find Your Seat
[INFO] Welcome and Course Overview
[INFO] Welcome and Lesson One Overview
[INFO] Topic 1. Healthcare Organization Business Process Definition
[INFO] Topic 2. Healthcare Organization Business Process Management
[INFO] Topic 3. Healthcare Organization Operational Business Processes
[INFO] Topic 4. Healthcare Organization Supporting Business Processes
[INFO] Topic 5. Healthcare Organization Management Business Processes
[PREP] Read This Before Doing the Quiz [PREP] Lesson One "Create Your Own Healthcare Organization Business Processes"
[FUN] Lesson One Trivia Question
[FUN] Lesson One Trivia Question Answer
[FUN] Lesson One Virtual Field Trip
[INFO] PDF of Course Content for Certificate Students Only
[CERT] Lesson One Quiz
[PREP] Lesson One "Create Your Own Healthcare Organization Business Processes"
Lesson Two: Healthcare Organization Business Process Management Improvement and Innovation
[INFO] Welcome and Lesson Two Overview
[INFO] Topic 1. Healthcare Organization Business Process Improvement
[INFO] Topic 2. Healthcare Organization Business Process Re-engineering
[INFO] Topic 3. Healthcare Organization Research, Development, and Innovation Business Processes
[INFO] Topic 4. Healthcare Organization Technology Transfer Business Processes
[INFO] Topic 5. Healthcare Organization Disruptive Innovation and Entreprenurship Business Processes
[PREP] Read This Before Doing the Quiz [PREP] Lesson Two "Create Your Own Healthcare Organization Business Processes"
[FUN] Lesson Two Trivia Question
[FUN] Lesson Two Trivia Question Answer
[FUN] Lesson Two Virtual Field Trip
[CERT] Lesson Two Quiz
[PREP] Lesson Two "Create Your Own Healthcare Organization Business Processes"
Lesson Three: Healthcare Organization Electronic Patient/Customer Records Business Processes
[INFO] Welcome and Lesson Three Overview
[INFO] Topic 1. Electronic Health Record (EHR) Business Processes
[INFO] Topic 2. Electronic Medical Record (EMR) Business Processes
[INFO] Topic 3. Electronic Pharmacy/Medication Business Processes
[INFO] Topic 4. Electronic Dental Record (EDR) Business Processes
[INFO] Topic 5. Personal Health Record (PHR) Business Processes
[PREP] Read This Before Doing the Quiz [PREP] Lesson Three "Create Your Own Healthcare Organization Business Processes"
[FUN] Lesson Three Trivia Question
[FUN] Lesson Three Trivia Question Answer
[FUN] Lesson Three Virtual Field Trip
[CERT] Lesson Three Quiz
[PREP] Lesson Three "Create Your Own Healthcare Organization Business Processes"
Lesson Four: Design Patient-Centered Healthcare Organization Business Processes
[INFO] Welcome and Lesson Four Overview
[INFO] Topic 1. Synthesize Course Content
[INFO] Topic 2. Generate An Effective Electronic Memo
[INFO] Topic 3. Judge the Quality of a Memo
[FUN] Lesson Four Trivia Question
[FUN] Lesson Four Trivia Question Answer
[FUN] Lesson Four Virtual Field Trip
[INFO] Thank You For Participating in This Course
[CERT] Synthesize Course Content Self-Evaluation
[CERT] Generate an Effective Electronic Memo Self-Evaluation
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