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Certificate in IT Support 

  • Offered byGoogle Cloud

Certificate in IT Support
 at 
Google Cloud 
Overview

Gain an overview of the role of IT support in organizations. Introduction to key concepts, responsibilities, and the importance of customer service

Duration

240 hours

Mode of learning

Online

Official Website

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Credential

Certificate

Certificate in IT Support
 at 
Google Cloud 
Highlights

  • Earn a certificate after completion of the course
Details Icon

Certificate in IT Support
 at 
Google Cloud 
Course details

What are the course deliverables?
  • Troubleshooting and customer care
  • Networking
  • Operating systems
  • System administration
  • Security
More about this course
  • This course is designed to provide individuals with the foundational knowledge and practical skills required for entry-level roles in information technology (IT) support
  • This course covers a range of topics related to hardware, software, networking, troubleshooting, and customer service

Certificate in IT Support
 at 
Google Cloud 
Curriculum

Technical Support Fundamentals

The Bits and Bytes of Computer Networking

Operating Systems and You: Becoming a Power User

System Administration and IT Infrastructure Services

IT Security: Defense Against the Digital Dark Arts

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Certificate in IT Support
 at 
Google Cloud 

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