Certified IT Support Professional
- Offered byVSkills
Certified IT Support Professional at VSkills Overview
Duration | 15 hours |
Total fee | ₹3,499 |
Mode of learning | Online |
Credential | Certificate |
Certified IT Support Professional at VSkills Highlights
- Earn a certificate of completion from Vskills
- Get Lifelong e-learning access
Certified IT Support Professional at VSkills Course details
- IT Support Professional Certification allows organizations to strategize their IT policy and support for uninterrupted uptime of IT resources
- Vskills Certified IT Support professional will find employment in banks, Schools, corporate, travel and tourism, hotel Industry etc as IT support staff
- The certification is designed to focus on development of employability skills essential for today's IT support professionals that inculcate organization and time management, stress management, self-analysis, self-promotion and professional development skills
- It provides an opportunity for those who wish to work in an organization as an IT support professional
Certified IT Support Professional at VSkills Curriculum
Electronics basics
Electricity versus Electronics
Electricity Basics
Analog electronics
Digital electronics
Computer Basics
Introduction - What is Computer?
Characteristics of computer
Generation of computers
Classification of Computers
Applications of Computer
Representation of information
Commonly Used Computer Terms
Basic Operations of a Computer
Introducing Hardware
Input Device
Output Devices
Cabinet or chassis
Storage Devices
Essential Technician Tools
Troubleshooting principle
Chassis Or Cabinet
Chassis types
Form Factor
Chassis Components
Opening Different Chassis
Accessing Components
Switched Mode Power Supply (SMPS)
Install and Replace SMPS
Troubleshoot SMPS
Electrostatic discharge (ESD)
Motherboard
Basic Components Identification
Form Factor
I/O Ports and Peripheral Interfaces
Memory Slots
Expansion Slots
Expansion cards
Disk Drives Connectors
Chipset
POST (Power On Self Test)
BIOS, CMOS and CMOS Battery
Jumpers and DIP Switches
CPU Socket
Cooling
Configuring the Motherboard
Install, Replace and Maintain a Motherboard
THE BOOTING PROCESS
Processor
CPU Basics
CPU Features
CPU Internals
History
CPU technologies
Identify the CPU
Install or Remove CPU
Troubleshoot CPU and Motherboard
Memory
Memory Basics
DRAM
SRAM
ROM
CMOS
Flash Memory
Memory Packaging
Identify your RAM
Install RAM
Remove RAM
Troubleshooting Memory
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