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Certified IT Support Professional 

  • Offered byVSkills

Certified IT Support Professional
 at 
VSkills 
Overview

This course provide certification for those seeking career in IT support to perform their tasks better

Duration

15 hours

Total fee

3,499

Mode of learning

Online

Credential

Certificate

Certified IT Support Professional
 at 
VSkills 
Highlights

  • Earn a certificate of completion from Vskills
  • Get Lifelong e-learning access
Details Icon

Certified IT Support Professional
 at 
VSkills 
Course details

Skills you will learn
More about this course
  • IT Support Professional Certification allows organizations to strategize their IT policy and support for uninterrupted uptime of IT resources
  • Vskills Certified IT Support professional will find employment in banks, Schools, corporate, travel and tourism, hotel Industry etc as IT support staff
  • The certification is designed to focus on development of employability skills essential for today's IT support professionals that inculcate organization and time management, stress management, self-analysis, self-promotion and professional development skills
  • It provides an opportunity for those who wish to work in an organization as an IT support professional

Certified IT Support Professional
 at 
VSkills 
Curriculum

Electronics basics

Electricity versus Electronics

Electricity Basics

Analog electronics

Digital electronics

Computer Basics

Introduction - What is Computer?

Characteristics of computer

Generation of computers

Classification of Computers

Applications of Computer

Representation of information

Commonly Used Computer Terms

Basic Operations of a Computer

Introducing Hardware

Input Device

Output Devices

Cabinet or chassis

Storage Devices

Essential Technician Tools

Troubleshooting principle

Chassis Or Cabinet

Chassis types

Form Factor

Chassis Components

Opening Different Chassis

Accessing Components

Switched Mode Power Supply (SMPS)

Install and Replace SMPS

Troubleshoot SMPS

Electrostatic discharge (ESD)

Motherboard

Basic Components Identification

Form Factor

I/O Ports and Peripheral Interfaces

Memory Slots

Expansion Slots

Expansion cards

Disk Drives Connectors

Chipset

POST (Power On Self Test)

BIOS, CMOS and CMOS Battery

Jumpers and DIP Switches

CPU Socket

Cooling

Configuring the Motherboard

Install, Replace and Maintain a Motherboard

THE BOOTING PROCESS

Processor

CPU Basics

CPU Features

CPU Internals

History

CPU technologies

Identify the CPU

Install or Remove CPU

Troubleshoot CPU and Motherboard

Memory

Memory Basics

DRAM

SRAM

ROM

CMOS

Flash Memory

Memory Packaging

Identify your RAM

Install RAM

Remove RAM

Troubleshooting Memory

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Certified IT Support Professional
 at 
VSkills 
Students Ratings & Reviews

5/5
Verified Icon1 Rating
S
Sairam
Certified IT Support Professional
Offered by VSkills
5
Other: It is good. I was able to learn not only physical network but wireless network as well. I found stuff which even IT institutes do not teach during training. In-depth knowledge is necessary while working in real-time scenario. This course help me gain knowledge.
Reviewed on 4 Aug 2020Read More
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qna

Certified IT Support Professional
 at 
VSkills 

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