Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know
- Offered byUDEMY
Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know at UDEMY Overview
Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know
at UDEMY
Master the most common Key Performance Indicators (KPIs) of the SaaS industry
Duration | 1 hour |
Total fee | ₹399 |
Mode of learning | Online |
Difficulty level | Beginner |
Credential | Certificate |
Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know at UDEMY Highlights
Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know
at UDEMY
- 30-Day Money-Back Guarantee
- Certificate of completion
- Full lifetime access
- Learn from 1 article
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Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know at UDEMY Course details
Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know
at UDEMY
What are the course deliverables?
- Learn the 10 most important SaaS metrics: MRR, ARR, Churn, CAC, ARPU, CLV, LTV, NPS, CSAT, CES
- Talk confident about these Key Performance Indicators (KPIs)
- Highlight these metrics in your next department report and impress your manager
- Course comes with a downloadable KPI Calculator in Google Sheet/Excel form - no need to take notes
More about this course
- So you recently started working in a Software company and now you're hearing all these terms Churn rate, MRR, LTV, CAC, ARPU, NPS, CSAT, CES and you are researching the internet trying to figure out what the acronyms stand for. Or you actually have been working at your Software company for a while, but you don't feel confident talking about these Key Performance Indicators (short KPIs), because you don't fully understand how they are put together or how to report on them correctly. I know how you feel, because that's exactly where I was 5 years ago when I first started working for a SaaS company. Today, I get to manage a Sales Strategy Team and create weekly reports and boards slides, on these very same metrics. For that reason I decided to condense everything that I've learned about SaaS metrics into an online course, where I explain to you the top 10 SaaS metrics everyone should know about. I will also share my KPI calculator for free. This allows you to instantly calculate each and every metric you will learn here. No need to take notes! The course includes: Top 10 SaaS metrics everyone must know: MRR, ARR, Churn, CAC, ARPU, CLV, LTV, NPS, CSAT, CESA KPI Calculator (Google Sheet/Excel) that includes all discussed metrics - no need to take notesBeautiful graphs that you can use for your next presentationThis course comes with a 30 day money back guarantee.
Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know at UDEMY Curriculum
Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know
at UDEMY
Introduction
What to Expect
About Myself
Basic SaaS KPIs
The KPI Calculator
Churn
MRR, ARR - Monthly & Annual Recurring Revenue / ARPU - Average Revenue Per User
CAC - Customer Acquisition Cost
CLTV - Customer Lifetime Value
CLTV:CAC Ratio
Customer Support KPIs
NPS - Net Promoter Score
CSAT - Customer Satisfaction Score
CES - Customer Effort Score
NPS vs. CSAT vs. CES
Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know at UDEMY Faculty details
Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know
at UDEMY
Max Schoen
Designation : Sales Strategy
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Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know
at UDEMY
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