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Communication and Leadership during a Public Health Crisis 

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Communication and Leadership during a Public Health Crisis
 at 
Coursera 
Overview

Duration

13 hours

Total fee

Free

Mode of learning

Online

Difficulty level

Beginner

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Communication and Leadership during a Public Health Crisis
 at 
Coursera 
Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Course 1 of 3 in the Leadership for Public Health Crises Specialization
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Beginner Level Anyone working in or around a healthcare setting who may be needed to lead and communicate during a public health crisis.
  • Approx. 13 hours to complete
  • English Subtitles: English
Read more
Details Icon

Communication and Leadership during a Public Health Crisis
 at 
Coursera 
Course details

More about this course
  • As the world changes dramatically around us, leadership skills are necessary to help keep the population safe and healthy.
  • This course emphasizes why it is important to build leadership skills in public health positions and work with diverse teams while immersed in a crisis. The course is designed to help develop effective communication skills necessary to lead a team through conflict and crisis, and build strategies to reach a common goal.

Communication and Leadership during a Public Health Crisis
 at 
Coursera 
Curriculum

The Importance of Being a Leader in Public Health

Introduction to Communication and Leadership during a Public Health Crisis

Leadership

Public Health Leadership

Building a Leader

Qualities of a Leader

Learning About Self: Leadership Skills for Public Health

New Competencies for the Future

Refining and Learning Skills

Public Health Leadership: Test Your Knowledge

Foundations of Communication in Public Health

Effective Communication

Effective Communication Basics

Types of Communication

Overview: Communication During a Crisis

Successful Communication Tips

Common Communication Failures

Communication in a Health Care Setting

Communication in the Digital Age

Avoiding Jargon

Communication Basics: Test Your Knowledge

Communication with Teams: Test Your Knowledge

Working in Interprofessional Teams During a Crisis

Interprofessional Teams

Interprofessional Teams and Teamwork

Communication for Interprofessional Teams

Common Barriers to Interprofessional Communication

SBAR- Communication Model

CUS- Communication Model

Importance of Communication During a Public Health Crisis

Managing a Teamwork During COVID

Stages of a Crisis

Communication Best Practices: Test Your Knowledge

Best Practices for Teams and Teamwork During a Crisis

Models and Methods of Conflict Resolution

Conflict Resolution

Overview: Conflict Resolution

Best Practices for Conflict Resolution

Conflict Management: Difficult Conversations

Conflict Resolution Skills: Test Your Knowledge

Defusing Difficult Situations

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Communication and Leadership during a Public Health Crisis
 at 
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