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Complete IT Support Specialist Course: IT Foundations 

  • Offered byUDEMY

Complete IT Support Specialist Course: IT Foundations
 at 
UDEMY 
Overview

IT Support Foundations: Learn the skills equivalent to an associates in this series and qualify for an entry level job

Duration

2 hours

Mode of learning

Online

Difficulty level

Intermediate

Credential

Certificate

Complete IT Support Specialist Course: IT Foundations
 at 
UDEMY 
Highlights

  • 2.5 Hour of video content
  • Great content and practice materials
  • Learn from Certified IT Support Specialist
  • Self paced Course
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Details Icon

Complete IT Support Specialist Course: IT Foundations
 at 
UDEMY 
Course details

Who should do this course?
  • Complete beginners or people who want to expand their IT knowledge
  • Someone who wants a strong foundational knowledge in IT
  • People who want to learn to build their own computer and be more tech savvy and self reliant
  • Those who can't afford a more traditional education, but still want a strong reliable launching point for IT skills
  • Anyone who wants to improve their digital skills to be more competitive in the modern job market
  • People who have dabbled in IT, but want a more structured education to fill in knowledge gaps
  • Anyone who wants to gain the skills to build a stable and rewarding career in tech
What are the course deliverables?
  • 6 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • You will learn about IT Support
  • Troubleshooting
  • How to Build a Desktop
  • Hardware
  • Software
  • Binary
  • Operating Systems
  • Computer Architecture
  • Networking
  • Security
  • Character Encoding
  • Layers of Computing
  • Customer Service Skills
  • Intro to Programs
  • System Software
  • Process Management
  • Files and Filesystems
More about this course
  • This is part one of a five part course that's designed to provide a comprehensive education on all the major aspects of an IT Support Specialist. By the end of this series you'll have all the skills required to qualify for an entry level position. In this course you will learn a skill set that you can build on throughout this series of courses or continue your education in a more traditional setting. Either way, this course will provide you with a rock solid foundation for building up your mastery of IT Support.
  • We'll be covering the basic skills of Binary, System Administration, Operating Systems, Networking, and Security. In subsequent courses, we'll be going in depth in all of these major aspects. We'll be focusing specifically on an IT help desk, but the knowledge and skills learned here have a broad scope of application within the field.
  • By the end of this first course, you'll be able to understand how a computer thinks and communicates using binary, what abstraction is and how to apply it to your work, troubleshooting skills and techniques and how to best apply them. We'll break down the hardware part by part and learn how they all function and work together to create a operational machine. We'll also be doing breakdowns on Software, Operating Systems, and how to troubleshoot issues. How to install software, how to install Operating Systems, like Windows, and how to build a desktop from scratch. You'll also gain the skills for strong documentation, how to manage computers, what a network is and how it functions and a whole lot more!
  • In addition, you'll learn How to properly interact with customers, and coworkers in an IT environment and be able to utilize powerful problem solving skills and how to implement effective solutions. These core concepts will be the foundation for everything and provide you with the understanding that you'll need to learn more complicated aspects of IT Support.
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Complete IT Support Specialist Course: IT Foundations
 at 
UDEMY 
Curriculum

Introduction

The Basics of Computing

Computer Architecture

Data Compression

Hardware and Components

History of Computing

Operating Systems

Networking

Introduction to Software

Trouble Shooting

Building a Desktop

Customer Service

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Complete IT Support Specialist Course: IT Foundations
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Students Ratings & Reviews

5/5
Verified Icon1 Rating
K
K Chandu Varma
Complete IT Support Specialist Course: IT Foundations
Offered by UDEMY
5
Learning Experience: Those 13 modules reached everything which is important for an software engineer and for IT field.I learnt all the basic programming languages and many aptitude and communication skills
Faculty: No I don't know their name but they are all fully experienced faculties and they explained every class in a neat explanation way They conducted many assignments during the module running time that helps me a lot in practical side
Course Support: They said about the uses of this modules that how this helps you in job,but they didn't gave any job assistance for me.
Reviewed on 2 Sep 2022Read More
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Complete IT Support Specialist Course: IT Foundations
 at 
UDEMY 

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