Computer Network Fundamentals- IT Helpdesk & Desktop Support
4.5 /5- Offered byUDEMY
Computer Network Fundamentals- IT Helpdesk & Desktop Support at UDEMY Overview
Computer Network Fundamentals- IT Helpdesk & Desktop Support
at UDEMY
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians
Duration | 1 hour |
Total fee | ₹455 |
Mode of learning | Online |
Credential | Certificate |
Computer Network Fundamentals- IT Helpdesk & Desktop Support at UDEMY Highlights
Computer Network Fundamentals- IT Helpdesk & Desktop Support
at UDEMY
- Full lifetime access
- Earn a Certificate of completion from Udemy
- Comes with 30 days money back guarantee and full lifetime access
Computer Network Fundamentals- IT Helpdesk & Desktop Support at UDEMY Course details
Computer Network Fundamentals- IT Helpdesk & Desktop Support
at UDEMY
Skills you will learn
Who should do this course?
- For IT Support Technicians
What are the course deliverables?
- Switches vs Hubs
- Half duplex and full duplex data transmissions
- IPv4 and IPv6
- Quality of Service (QoS) and how this works
More about this course
- Learn some of the basic fundamentals surrounding computer networking and the OSI Model
- High level explanations of each layer of the OSI Model and how they relate to networking
- This course may also be useful as a refresher for anyone who has been the industry for a year or two and is looking to move up the career ladder
Computer Network Fundamentals- IT Helpdesk & Desktop Support at UDEMY Curriculum
Computer Network Fundamentals- IT Helpdesk & Desktop Support
at UDEMY
Introduction
Introduction
Networking Overview
Network Equipment & IP Protocols
Switches vs Hubs
Half Duplex vs Full Duplex
IPv4 vs IPv6
Quality of Service (QoS) & OSI Model Overview
Quality of Service (QoS)
OSI Model Overview
OSI Model - Layers 1 to 4
OSI Model - Physical Layer
OSI Model - Data Link Layer
OSI Model - Network Layer
OSI Model - Transport Layer
OSI Model - Layers 5 to 7
OSI Model - Session Layer
OSI Model - Presentation Layer
OSI Model - Application Layer
Computer Network Fundamentals- IT Helpdesk & Desktop Support at UDEMY Faculty details
Computer Network Fundamentals- IT Helpdesk & Desktop Support
at UDEMY
John Courtenay
John Courtenay had a passion for technology from a very early age and achieved Microsoft Certified Professional status in 2004. Over the last 5 years or so I've worked on both IT support and infrastructure support and have provided solutions to 1st line helpdesk staff on how to fix basic problems.
Computer Network Fundamentals- IT Helpdesk & Desktop Support at UDEMY Entry Requirements
Computer Network Fundamentals- IT Helpdesk & Desktop Support
at UDEMY
Eligibility criteria
- Experience: 1 year or more of experience as an IT professional at a helpdesk support level
Conditional Offer
- Not mentioned
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G
Ganesh Paul
Computer Network Fundamentals- IT Helpdesk & Desktop Support
Offered by UDEMY
5
Learning Experience: This course let you introduce to IT service desk support.
Faculty: The faculty was great.
They course curriculum was great. It helped me in knowing the IT desk support role.
Reviewed on 11 Dec 2022Read More
K
kalyan cherukupally
Computer Network Fundamentals- IT Helpdesk & Desktop Support
Offered by UDEMY
5
Learning Experience: Good foundation skills, on networking. Excellent explanation by tutor.
Faculty: Well explained
Excellent presentation and explained neatly
Course Support: Good
Reviewed on 10 Dec 2022Read More
N
Nawab De
Computer Network Fundamentals- IT Helpdesk & Desktop Support
Offered by UDEMY
3
Other: this helps to improve your networking
Reviewed on 24 Sep 2021Read More
A
Amrutha S M
Computer Network Fundamentals- IT Helpdesk & Desktop Support
Offered by UDEMY
5
Other: Learnt the things quickly in less time
Reviewed on 14 Sep 2021Read More
View All 4 Reviews
Computer Network Fundamentals- IT Helpdesk & Desktop Support
at UDEMY
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