Create bots with Power Virtual Agents
- Offered byMicrosoft
Create bots with Power Virtual Agents at Microsoft Overview
Duration | 3 hours |
Total fee | Free |
Mode of learning | Online |
Schedule type | Self paced |
Difficulty level | Intermediate |
Official Website | Explore Free Course  |
Credential | Certificate |
Create bots with Power Virtual Agents at Microsoft Course details
- Create Power Virtual Agents bots.
- Test Power Virtual Agents bots.
- Analyze performance
- Initiate Power Automate flows directly from topics in your bot.
- Configure bots to pass conversations to applications such as Omnichannel for Customer Service
- This Learning Path starts with the creation of bots, enhancing the bots, and finishes with managing bots.
Create bots with Power Virtual Agents at Microsoft Curriculum
Get started with Power Virtual Agents bots
Introduction
Get started working with environments
Create bots and work with the Power Virtual Agents interface
Create topics
Test bots
Publish bots and analyze performance
Exercise - Build your first chatbot
Check your knowledge
Summary
Enhance Power Virtual Agents bots
Introduction
Use Power Automate to add actions
Transfer conversations to agents by using Omnichannel for Customer Service
Create topics for existing support content
Analyze bot performance
Check your knowledge
Summary
Manage topics in Power Virtual Agents
Introduction
Work with bot topics
Branch a topic
Work with entities
Variables
Work with fallback topics
Manage topics
Check your knowledge
Summary
Manage Power Virtual Agents
Introduction
Environments in Power Virtual Agents
Bot topics permissions
Bot entities and flow permissions
Monitor and diagnose
Administer and manage
Check your knowledge
Summary
Create bots with Power Virtual Agents at Microsoft Entry Requirements
- Prerequisites: Access to Power Virtual Agents
- Not mentioned
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