Create connected patient experiences with Microsoft Cloud for Healthcare
- Offered byMicrosoft
Create connected patient experiences with Microsoft Cloud for Healthcare at Microsoft Overview
Duration | 5 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Intermediate |
Official Website | Explore Free Course  |
Credential | Certificate |
Create connected patient experiences with Microsoft Cloud for Healthcare at Microsoft Highlights
- Earn a certificate from Microsoft
- Learn from industry experts
Create connected patient experiences with Microsoft Cloud for Healthcare at Microsoft Course details
- Microsoft Cloud for Healthcare training environment preparation
- Patient outreach in Microsoft Cloud for Healthcare
- Azure Health Bot in Microsoft Cloud for Healthcare
- Enable patients to access the Patient Access portal
- Virtual visits in Microsoft Cloud for Healthcare
- With Microsoft Cloud for Healthcare, healthcare organizations can deliver personalized experiences to engage patients in more secure, individualized encounters through every point of care
- In this Learning Path, you gain a foundational understanding of Microsoft Cloud for Healthcare capabilities for patient experiences
- You're guided through practical hands-on exercises as you set up the healthcare applications in Microsoft Cloud for Healthcare using Dynamics 365, Power Platform, Microsoft 365, and Azure
- You dive into various modules namely Patient Outreach, Patient Access, Patient Service Center, Virtual Visits, and Azure Health Bot
Create connected patient experiences with Microsoft Cloud for Healthcare at Microsoft Curriculum
Microsoft Cloud for Healthcare training environment preparation
Introduction
Create a Microsoft 365 tenant
Obtain other trial licenses
Configure environment
Assign security roles
Check your knowledge
Summary
Patient outreach in Microsoft Cloud for Healthcare
Introduction
Exercise - Create a patient segment
Exercise - Create a marketing email
Exercise - Create a patient journey
Exercise - Create a trigger-based patient journey
Exercise - Create a virtual healthcare marketing event
Check your knowledge
Summary
Azure Health Bot in Microsoft Cloud for Healthcare
Introduction
Set up Azure Health Bot
Set up Omnichannel for Customer Service live chat
Embed Azure Health Bot in the Power Apps portal
Extend Azure Health Bot with custom scenarios
Check your knowledge
Summary
Enable patients to access the Patient Access portal
Introduction
Exercise - Set up and navigate the Patient Access portal
Exercise - Create and set up agent scripts
Exercise - Create and manage knowledge articles
Exercise - Experience escalation into Patient Service Center
Check your knowledge
Summary
Virtual visits in Microsoft Cloud for Healthcare
Introduction
Configure Microsoft Cloud for Healthcare for virtual visits
Configure Microsoft Teams for virtual visits
Schedule a virtual visit
Check your knowledge
Summary
Create connected patient experiences with Microsoft Cloud for Healthcare at Microsoft Entry Requirements
- To complete the exercises in this Learning Path, complete the module on environment preparation.
- Not mentioned
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