Diploma in Administrative Procedures and Support in the Office
- Offered byAlison
Diploma in Administrative Procedures and Support in the Office at Alison Overview
Duration | 10 hours |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course  |
Credential | Certificate |
Diploma in Administrative Procedures and Support in the Office at Alison Highlights
- Earn a diploma of completion
Diploma in Administrative Procedures and Support in the Office at Alison Course details
- Compare verbal and non-verbal communication skills
- Explain office procedures and why they are needed
- Describe how to set goals
- Organize your binder
- Discuss verbal and non-verbal communication
- Recall the duties expected of an executive assistant
- This free online course Administrative Procedures and Support in the Office teaches students about administrative procedures and skills for the office
- The course will cover organization, time management, and verbal and non-verbal communication
- The course wraps up with calendar management and goal setting.
Diploma in Administrative Procedures and Support in the Office at Alison Curriculum
Administrative Office Procedures
Getting Started
Why Your Office Needs Administrative Procedures
Gathering the Right Tools
Identifying Procedures to Include
Top Five Procedures to Record
What to Include in Your Binder I
What to Include in Your Binder II
Organizing Your Binder
What Not to Include in the Procedure Guide
Share Office Procedure Guide
Successfully Executing the Guide
Wrapping Up
Administrative Support
Getting Started
Getting Organized I
Getting Organized II
Managing Time
Getting it All Done on Time
Special Tasks
Verbal Communication Skills
Non-Verbal Communication Skills
Empowering Yourself
The Team of Two
Taking Care of Yourself
Executive Assistant
Getting Started
When to Take the Initiative
Active Listening
Calendar Management
Keeping the Meeting on Time
Communication Skills
Word Processing
Recognize the Tricks
Goal Setting
Your Confidentiality Duty
Special Tasks
Course assessment
Administrative Procedures and Support in the Office - Course Assessment
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