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Diploma in Business Administration 

  • Offered byAlison

Diploma in Business Administration
 at 
Alison 
Overview

You will learn all about business operations, which processes you may be involved in as a business administrator and customer service basics

Duration

10 hours

Total fee

Free

Mode of learning

Online

Official Website

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Credential

Certificate

Diploma in Business Administration
 at 
Alison 
Highlights

  • Earn a diploma from Alison
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Diploma in Business Administration
 at 
Alison 
Course details

Skills you will learn
What are the course deliverables?
  • Define the role of a business administrator and their duties in any company or organization
  • Describe different methods of good communication in a business
  • Explain how to maintain security and confidentiality at work
  • Explain procedures for disposal of hazardous materials
  • Discuss how to use a diary system
  • Describe the task of taking minutes at meetings
  • Explain the types of products and services relevant to external customers
  • Describe how to monitor and evaluate services to external customer
More about this course
  • Effective and efficient business administration is essential to a healthy-functioning organisation and this free online Diploma in Business Administration teaches you some essential administrative duties involved in business administration and which skills are necessary to deliver a high-quality service

Diploma in Business Administration
 at 
Alison 
Curriculum

MODULE 1

Introduction in Business Administration

Learning Outcomes

Role of a Business Administrator

MODULE 2

Working in a Business Environment

Learning Outcomes

Security and confidentiality at work

MODULE 3

Key Business Administrative Duties

Learning Outcomes

Introduction-what is a Diary System?

MODULE 4

Diploma in Business Administration-First Assessment

First Assessment

MODULE 5

Deliver and Evaluate Customer Service

Learning Outcomes

Consumer and Customer

MODULE 6

The Production and Preparation of Documents

Learning outcomes

Designing High Quality and Attractive Documents

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Diploma in Business Administration
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