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Enhance Power Virtual Agent bots 

  • Offered byMicrosoft

Enhance Power Virtual Agent bots
 at 
Microsoft 
Overview

Duration

2 hours

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

Explore Free Course External Link Icon

Credential

Certificate

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Enhance Power Virtual Agent bots
 at 
Microsoft 
Course details

What are the course deliverables?
  • Manage Power Virtual Agents
  • Set up a Power Virtual Agents bot for voice
  • Use Azure Cognitive Services for Language in a Power Virtual Agents bot
More about this course
  • After creating your first Power Virtual Agents bots, you can further enhance your bots with voice recognition and by using Azure Cognitive Service for Language to help extract information from unstructured text

Enhance Power Virtual Agent bots
 at 
Microsoft 
Curriculum

Manage Power Virtual Agents

Introduction

Environments in Power Virtual Agents

Bot topics permissions

Bot entities and flow permissions

Monitor and diagnose

Administer and manage

Export and import bots

Authentication

Check your knowledge

Summary

Set up a Power Virtual Agents bot for voice

Introduction

Deploy the necessary extensions

Set up the handoff to your customer service application

Set up for voice

Check your knowledge

Summary

Use Azure Cognitive Services for Language in a Power Virtual Agents bot

Introduction

Azure Cognitive Services for Language

Define your bot

Call your service

Deploy your bot

Check your knowledge

Summary

Enhance Power Virtual Agent bots
 at 
Microsoft 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

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Enhance Power Virtual Agent bots
 at 
Microsoft 

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