EXL Certified Finance & Database Process Associate
4.5 /5- Offered byEduBridge
EXL Certified Finance & Database Process Associate at EduBridge Overview
Duration | 315 hours |
Total fee | ₹1,000 |
Mode of learning | Online |
Credential | Certificate |
EXL Certified Finance & Database Process Associate at EduBridge Highlights
- 51% started a new career after completing these courses
- 33% got a tangible career benefit from this course
- 24% got a pay increase or promotion
- Digital certificate of completion
- Placement Assistance with EduBridge's Job Portal
EXL Certified Finance & Database Process Associate at EduBridge Course details
- Identify financial transactions, events and transactions by opening accounts in the ledger books.
- Help you learn the concepts of general banking including savings, deposits, life insurance and general insurance
- Take you through the proper procedures and processes needed to provide effective customer service
- Develop a hands-on experience on the skills and knowledge of management tools, required to deal with individual customers and measure the performance
- Train you on effective customer service skills for customer retention
- This Certification Program facilitates to acquire skills that make student capable of handling the relationships between planning, people, processes, and performance.
- This course also helps student to develop the readiness to apply learning ?on the job? immediately.
- Learn the do's and don'ts of telephone etiquette, body language, words, and techniques to deal with difficult calls.
- Learn about the various insurance products like life and non-life insurance and policies and how to acquire the skills that are required to sell these products to the customers
- At the end of the course, student will have a clear understanding of what to connect with and serve customers in a BFSI and BPO/KPO environment
EXL Certified Finance & Database Process Associate at EduBridge Curriculum
Module 1
EXL Certified Finance & Database Process Associate
Module 2
Refer, Earn with ELC Session 1 (LA)
Module 3
Secure Your Salary
Module 4
Personality and Professionalism (AL)
Module 5
Interview skills for success with Mock Interviews
Module 6
Workplace Readiness- Introduction to the understanding of job
Module 7
Introduction to Basics of Computer
Module 8
Your Feedback Matters 1
Module 9
Aspects of Telephone Etiquette
Module 10
Basic concepts of Accounting (EXL)
Module 11
Introduction to Accounting Equation (EXL)
Module 12
Introduction to Transactions (EXL)
Module 13
Understanding, Recording and Analyzing Transaction(EXL)
Module 14
Book Keeping/ Record Keeping in Accounts (EXL)
Module 15
Adjusting Entries (EXL)
Module 16
Important definition in accounting (EXL)
Module 17
Introduction to Accounting Convention (EXL)
Module 18
Double Entry Accounting System (EXL)
Module 19
The Accounting Cycle (EXL)
Module 20
Introduction to Financial Reports (EXL)
Module 21
Accounts Payable and Receivables (EXL)
Module 22
Indian Banking & Types of Banks (EXL)
Module 23
Banking Products and Services (EXL)
Module 24
Introduction To Sales Process (EXL)
Module 25
Understanding the Sales Funnel (EXL)
Module 26
Overview of IT/ ITES Industry -BPO/KPO
Module 27
Introduction to BPO/KPO & Outsourcing
Module 28
Services offered by BPO/KPO
Module 29
Data Entry and Form Filling BPO/KPO
Module 30
You Role & Your Skills - BPO/KPO
Module 31
Communication & Interpersonal skills in BPO/KPO
Module 32
Importance of Reading and writing Skills in BPO/KPO
Module 33
Knowledge of IT Applications in BPO/KPO
Module 34
BPO Terminologies in BPO/KPO
Module 35
Introduction to QRC - BPO/KPO
Module 36
Documentation & Review - BPO/KPO
Module 37
Great Customer Service - BPO/KPO
Module 38
Introduction to Telephonic Selling skills -BPO/KPO
Module 39
Know to handle Customers -BPO/KPO
Module 40
Complaint Handling - BPO/KPO
Module 41
Email Etiquette -BPO/KPO
Module 42
Handling Queries/ Marketing and Appreciation Over Email -BPO/KPO
Module 43
Your Feedback Matters 2
Module 44
Chat Etiquettes - BPO/KPO
Module 45
Handling Queries or Sales over Chat -BPO/KPO
Module 46
Refer, Earn with ELC Session 2 (LA)
Module 47
Resume Builder (LA)
Module 48
Mock Interview Practice (1.2)
EXL Certified Finance & Database Process Associate at EduBridge Entry Requirements
- Graduates - B.Com/BBA
- Learners must have age between 20 years to 28 years. College going learners are not allowed.
- Learners who have completed graduation / Masters before 2019 will not be eligible for these courses.
- Learners should have scored at least 50% in their Matriculation (10th), 12th & Graduation and/ or Post-Graduation exams. Learners must have good understanding of English language for effective outcome
- Learners should not have more than one year of gap between their 10th & Graduation and should not have any ATKT.
- Not mentioned
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EXL Certified Finance & Database Process Associate