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Explore the fundamentals of Dynamics 365 Marketing 

  • Offered byMicrosoft

Explore the fundamentals of Dynamics 365 Marketing
 at 
Microsoft 
Overview

Learn everything you need to know about Dynamics 365 Marketing and give a boost to your professional career

Duration

2 hours

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Beginner

Official Website

Explore Free Course External Link Icon

Credential

Certificate

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Explore the fundamentals of Dynamics 365 Marketing
 at 
Microsoft 
Course details

More about this course
  • This learning path introduces learners to the core capabilities of Dynamics 365 Marketing
  • You'll learn about the core product capabilities and other tools that you can use to successfully and effectively manage marketing activities
  • This learning path helps prepare you for Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)

Explore the fundamentals of Dynamics 365 Marketing
 at 
Microsoft 
Curriculum

Explore Dynamics 365 Marketing

Introduction

Describe use cases for Dynamics 365 Marketing

Explore a Dynamics 365 Marketing business scenario

Describe email marketing

Describe how to target customers by using marketing lists and segments

Describe customer journeys

Describe lead generation and qualification

Describe use cases for marketing forms

Describe event management features and capabilities

Knowledge check

Summary and resources

Describe Dynamics 365 Marketing apps

Introduction

Explore a Dynamics 365 Marketing related apps business scenario

Describe use cases for and capabilities of Dynamics 365 Customer Insights

Describe use cases for and capabilities of Dynamics 365 Customer Voice

Knowledge check

Summary and resources

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Explore the fundamentals of Dynamics 365 Marketing
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Microsoft 

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