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Northeastern University - Healthcare Consumerism and Implication for Care Delivery 

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Healthcare Consumerism and Implication for Care Delivery
 at 
Coursera 
Overview

Duration

14 hours

Start from

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Total fee

Free

Mode of learning

Online

Difficulty level

Beginner

Official Website

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Credential

Certificate

Healthcare Consumerism and Implication for Care Delivery
 at 
Coursera 
Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Course 1 of 4 in the Healthcare Trends for Business Professionals Specialization
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Beginner Level
  • Approx. 14 hours to complete
  • English Subtitles: French, Portuguese (European), Russian, English, Spanish
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Details Icon

Healthcare Consumerism and Implication for Care Delivery
 at 
Coursera 
Course details

More about this course
  • In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care.
  • Some of the topics we'll cover are: the healthcare ecosystem, new technologies in healthcare, the development of new payment models, change management in healthcare, data analytics.
  • By the end of this course, you will be able to:
  • 1. Explain the new role of consumers in healthcare delivery in order to respond to the demands in this changing industry
  • 2. Identify the key players in the healthcare ecosystem
  • 3. Describe how the healthcare system operates and its impact on consumer-driven healthcare.
  • 4. Articulate the challenges facing consumers and providers in order to find potential solutions for these challenges.
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Healthcare Consumerism and Implication for Care Delivery
 at 
Coursera 
Curriculum

Consumerism in Healthcare

Course Overview

Module 1 Overview

Defining the Healthcare Ecosystem

Consumer Driven Ecosystem

Ted Talk Debrief

The Role of the Consumer

The Role of Employers

The Role of Physicians and Hospitals

Consumer Challenges

Guest Lecture: Measuring Care in the Continuum

Future Trends in Healthcare Consumerism

What I Learned About Health Care When My Cat Died

Redesigning Care for High-Cost, High-Risk Patients

Hospital Compare from medicare.gov

For millennials, a regular visit to the doctor?s office is not a primary concern

Texas Walmart hosting Beacon mental health clinic

Module 1 Practice Quiz 1

Module 1 Practice Quiz 2

Module 1 Practice Quiz 3

Module 1 (Graded)

Operational Challenges and Change Management

Introduction to Module 2

The Need For Change

Driving Change

Types of Innovation

Planning for Change

How Operational Change Impacts Consumers

Guest Lecture: Technology and Consumer Engagement

Responding to Change in the Healthcare Industry

Three E's of Change

Into the Unknown

3 Steps for Engaging Health Care Providers in Organizational Change

Fair Process: Managing in the Knowledge Economy

Module 2 Practice Quiz 1

Module 2 Practice Quiz 2

Module 2 Practice Quiz 3

Financial & Payment Challenges of Healthcare Consumerism

Introduction to Module 3

Consumers and Shifting Costs

Fee for Service payment model

Financial Payments and Operations

Payment Models and the Continuum of Care

Guest Lecture ? The Challenges of Integration and the Consumer

New Models

Payment Models in Non-Healthcare Services

Ecosystems and Consumer Engagement

The Case for Capitation

Module 3 Practice Quiz 1

Module 3 Practice Quiz 2

Module 3 Practice Quiz 3

Module 3 Graded Quiz

The Role of Analytics in Healthcare Consumerism

Introduction to Module 4

The Role of Analytics in Daily Life

Applying Analytics to Healthcare

Analytics and Operational Improvement

Analytics and Consumerism in Healthcare

How Others Measure Quality

Using Analytics for Proactive Outreach

Guest Lecture: Social Determinants in Care Across the Continuum

Challenges of Measurement

Why Is Data Analytics Important in Healthcare?

Data Analytics Can Drive Change in Health Care

10 High-Value Use Cases for Predictive Analytics in Healthcare

Module 4 Practice Quiz 1

Module 4 Practice Quiz 2

Module 4 Practice Quiz 3

Healthcare Consumerism and Implication for Care Delivery
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Healthcare Consumerism and Implication for Care Delivery
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