UMN - Healthcare Delivery Providers 

1.1.1 Course Welcome and Overview

1.1.2 Meet Your Instructor!

1.1.3 Case Study Review

Recap of Healthcare Marketplace Specialization

1.2.1 Overview of the Lenses

1.2.2 SITES of Healthcare Delivery

1.2.3 Moving Boxes

1.2.4 PEOPLE in Healthcare Delivery

1.2.5 PAYMENT for Healthcare Delivery

1.2.6 PAYERS for Healthcare Delivery

1.3.1 What is the Quadruple Aim? (Overview)

1.3.2 Experience of Care: Clinical Quality

1.3.3 Experience of Care: Patient Satisfaction

1.3.4 Cost of Care

1.3.5 Population Health

1.3.6 Healthcare Worker Satisfaction

1.4.1 What is an ACO?

1.4.2 How Does an ACO Function?

1.4.3 Other Payment Arrangements

1.4.4 Lessons from ACOs

1.5.1 Changing Demographics

1.5.2 Healthcare Reform

1.5.3 Other Infuencers

Case Study and Addendum

Meet the Founder of the Triple Aim

Lenses

The Quadruple Aim

Accountable Care Organizations

Review of Key Influencers

Introduction to U.S. Healthcare Delivery

2.1.1 Overview of Hospitals

2.1.2 How are Hospitals organized?

2.1.3 What Services do Hospitals Provide?

2.1.4 Hospital Based Physicians

2.1.5 How Do Hospitals Get Paid?

2.2.1 How is Hospital Performance Measured?

2.2.2 Measuring Clinical Quality

2.2.3 Measuring Patient Satisfaction

2.2.4 Measuring Hospital Financials

2.3.1 Critical Access Hospitals

2.3.2 Single Service Line Hospitals

2.3.3 Ambulatory Surgery Centers & Freestanding Emergency Departments

2.4.1 What Challenges are Facing Hospitals?

2.4.2 What Innovations are Occurring in Hospitals?

2.4.3 Responding to Community Needs

2.4.4 What Lies Ahead for Hospitals?

Experience Hospital Care

Structure and Function of Hospitals

Measuring Hospital Performance

Special Types of Hospitals

Transformation of Hospitals

Community and Speciality Hospitals

3.1.1 Post-Acute Care: Sites of Care Delivery

3.1.2: Post-Acute Care: Spending

3.1.3 Post-Acute Care: Trajectories and Configurations

3.2.1 What is a Long Term Acute Care Hospital (LTACH)?

3.2.2 What is an Inpatient Rehabilitation Facility (IRF)?

3.2.3 Challenges for LTACHs & IRFs

3.3.1 What is a SNF? - Services & Payments

3.3.2 How is SNF Performance Measured?

3.3.3 SNFs: Challenges & Innovations

3.4.1 What is Home Health Care? - Services & Payments

3.4.2 How is Home Health Care Performance Measured?

3.4.3 Home Health Care: Challenges & Innovations

3.5.1 What is Palliative Care?

3.5.2 What is Hospice? - Services & Payments

3.5.3 How is Hospice Performance Measured?

3.5.4 What Lies Ahead for Palliative Care & Hospice?

3.6.1 Group Homes, Adult Day Care etc.

3.6.2 Social Service Organizations

3.6.3 Other Health Services in the Community

Experience Post Acute Care

Evolution of Post Acute Care

Post-Acute Care Overview

LTACHs & IRFs

Skilled Nursing Facilities

Home Health Care

Palliative Care & Hospice

Group Homes, Adult Day Care, Social Service Organizations and Other Community Based Services

4.1.1 What are Primary Care Clinics?

4.1.2 Primary Care: Services & Organization

4.1.3 How is Primary Care Paid?

4.1.4 What is a Medical Home?

4.1.5 How is Primary Care Performance Measured?

4.1.6 Primary Care: Challenges & Innovations

4.2.1 Overview of Specialty Care

4.2.2 Specialists: Services and Organization

4.2.3 How are Specialists paid?

4.2.4 How is Specialist Performance Measured?

4.2.5 Specialists: Challenges & Innovations

4.3.1 What are Retail Clinics?

4.3.2. What is Virtual Care?

4.3.3 Urgent Care & House Calls

Experience Physician Practices

Primary Care Clinics

Specialty Care Clinics

Newer Settings of Healthcare Delivery

Physicians: Primary, Specialty, Newer Settings & Population Health

5.1.1 Governmental Payers

5.1.2 Private Commercial Payers

5.1.3 Employers

5.1.4 Community/ Consumers

5.1.5 Pharmaceuticals & Devices

5.2.1 County Health Rankings

5.2.2 Process Improvements in Healthcare

5.2.3 A Model of Statewide Quality Improvement

5.3.1 Review of the Healthcare Delivery System

5.3.2 Key Attributes of Future Leaders

5.3.3 Final Reflections and Closing Thoughts

Experience some Stakeholders & Innovations

Role of Stakeholders in Delivery Transformation

Review of Some Innovations