Hospital Operations: Improving Patient Experience

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(1 Rating)

Offered byFutureLearn

Hospital Operations: Improving Patient Experience
at
FutureLearn
Overview

Scrutinize ways to boost patient flow and patient experience in hospitals

Total fee	Free
Mode of learning	Online
Difficulty level	Intermediate
Credential	Certificate

Hospital Operations: Improving Patient Experience
at
FutureLearn
Highlights

Certificate of Achievement on successful completion
Access to this course for 4 weeks
Offered by Deakin University

Hospital Operations: Improving Patient Experience
at
FutureLearn
Course details

Skills you will learn

Operations

Who should do this course?

Hospital Operations: Improving Patient Experience course has been designed for a wide range of aspiring and existing healthcare professionals, including doctors, nurses, allied health workers and administration staff, who already work ? or are interested in working in a hospital set up.

What are the course deliverables?

Describe the challenges facing hospitals operating in a variety of local and global contexts.
Identify some of the key theories, models and frameworks being used to identify these challenges.
Apply your understanding to improve hospital operations using evidence-based interventions.
Evaluate different methodologies/metrics for improving patient experience.

More about this course

The course ?Hospital Operations: Improving Patient Experience? helps participants deal with day to day operational issues which have the potential to negatively affect the experience of patients. This course helps a participant deep dive into delays, lengthy hospital stays for patients and other patient flow barriers. In this course, one can further analyze all operational issues in a hospital as well as ways to address them. Once can also explore strategies and solutions to improve patient experiences and manage patients in their their journey as a whole.

Hospital Operations: Improving Patient Experience
at
FutureLearn
Curriculum

Key issues facing different types of hospitals from a global perspective

An overview of operational responses to the challenges faced by hospitals, especially with regards to delays, queuing, information collection and patient processing

Theoretical frameworks and perspectives that assist in designing solutions to operational functions

Practical strategies for improving patient experience

Methods for implementing and evaluating solutions to hospital operation issues

Hospital Operations: Improving Patient Experience
at
FutureLearn
Entry Requirements

Eligibility criteria Up Arrow Icon

This course is best suited for aspiring or existing healthcare professionals or hospital managers

Conditional Offer Up Arrow Icon

Not mentioned

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Hospital Operations: Improving Patient Experience
at
FutureLearn
Students Ratings & Reviews

5/5

1 Rating

4-5
1

Shrishti

Hospital Operations: Improving Patient Experience

Offered by FutureLearn

Other: It's very helpful in understanding everything that goes into a patient's well being and comfort. ranging from streamlining the processes to the way the treatment goes. really appreciate that someone put effort into this. thanks to much Future learn.

Reviewed on 20 Oct 2020Read More