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Implement Microsoft Dynamics 365 Field Service 

  • Offered byMicrosoft

Implement Microsoft Dynamics 365 Field Service
 at 
Microsoft 
Overview

Duration

6 hours

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

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Credential

Certificate

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Implement Microsoft Dynamics 365 Field Service
 at 
Microsoft 
Course details

What are the course deliverables?
  • Configure Microsoft Dynamics 365 Field Service
  • Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
  • Create custom apps for Dynamics 365 Field Service
  • Get started with the Dynamics 365 Field Service Mobile application
  • Customize and configure the Dynamics 365 Field Service Mobile application
More about this course
  • Field service companies often realize they need help as they discover that workflow inefficiencies are preventing growth and limiting revenue
  • Taking the right steps to configure Dynamics 365 Field Service will save you time during your implementation
  • This learning path helps prepare you for Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant
  • Learn how to use Microsoft Power Platform to create custom apps for Dynamics 365 Field Service
  • Learn how to customize and configure the Dynamics 365 Field Service Mobile application forms, views, and site map

Implement Microsoft Dynamics 365 Field Service
 at 
Microsoft 
Curriculum

Configure Microsoft Dynamics 365 Field Service

Key Field Service configuration considerations

Define Field Service products and services

Work with work order types, territories, and status settings

Define incident and service task types

Define account preferences

Exercise - Configure Field Service settings

Check your knowledge

Summary

Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service

Overview of the Field Service work order lifecycle

Create and define work orders

Work with work order-related records

Exercise - Create work orders

Work with agreements

Work with inventory and warehouses

Check your knowledge

Summary

Create custom apps for Dynamics 365 Field Service

Introduction

Create apps from Power Apps

Deploy the customer experiences portal

Customize Dynamics 365 Field Service

Universal Resource Scheduling

Set up and customize schedule boards

Check your knowledge

Summary

Get started with the Dynamics 365 Field Service Mobile application

Introduction

Deploy the mobile application

Work with the mobile application

Service customer assets

Work offline and update offline data

More mobile application capabilities

Check your knowledge

Summary

Customize and configure the Dynamics 365 Field Service Mobile application

Introduction

Edit the mobile application

Offline configuration

Barcode scanning and global search

Audit locations

Configure push notifications

Check your knowledge

Summary

Implement Microsoft Dynamics 365 Field Service
 at 
Microsoft 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

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Implement Microsoft Dynamics 365 Field Service
 at 
Microsoft 

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