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ISO 20000 Certification Courses 

  • Offered byThe knowledge academy

ISO 20000 Certification Courses
 at 
The knowledge academy 
Overview

Duration

5 days

Mode of learning

Online

Credential

Certificate

ISO 20000 Certification Courses
 at 
The knowledge academy 
Highlights

  • Best Price Guarantee
  • Guaranteed to Run
  • 100% Money Back Guarantee
  • Guaranteed to Pass Exam
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ISO 20000 Certification Courses
 at 
The knowledge academy 
Course details

Skills you will learn
What are the course deliverables?
  • Increased credibility to suppliers
  • Improves leadership
  • Enhance positive culture
  • ISO 20000 compatible with ITIL
  • Reduced cost
  • To develop IT service management plan that clarifies Objectives and Targets
  • To define service delivery requirements and process
  • To determine Roles, Responsibilities, and Accountability
  • To review frequently in order to assure the performance improvement of IT services
  • Identify the room for improvement
More about this course
  • The Knowledge Academy is Globally Recognised as the Industry Leader in training Service Managers.
  • “Service Management System (SMS) Expert Team” comprises of over 19 leading ISO 20000 Experts who on average have more than 11 years of experience in the Service Management field.
  • specialized instructors have developed an exceptional teaching style to help aspiring candidate to master the art of aligning Management’s services according to the needs of their business
  • The Knowledge Academy is a World's Leading Association for training professionals

ISO 20000 Certification Courses
 at 
The knowledge academy 
Curriculum

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ISO 20000 Certification Courses
 at 
The knowledge academy 

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