ITIL 4 Foundation: an introduction to ITIL 4
4.8 /5- Offered byPeopleCert
ITIL 4 Foundation: an introduction to ITIL 4 at PeopleCert Overview
ITIL 4 Foundation: an introduction to ITIL 4
at PeopleCert
Learn the key concepts from Lean, Agile, DevOps, and why these are important to deliver business value.
Duration | 6 hours |
Mode of learning | Online |
Difficulty level | Intermediate |
Credential | Certificate |
ITIL 4 Foundation: an introduction to ITIL 4 at PeopleCert Highlights
ITIL 4 Foundation: an introduction to ITIL 4
at PeopleCert
- Understand how services are delivering value in your organization
- Global surveys demonstrate that ITIL qualified individuals are better paid.
- Learn the global language used within ITSM to effectively communicate with colleagues and other ITSM professionals
ITIL 4 Foundation: an introduction to ITIL 4 at PeopleCert Course details
ITIL 4 Foundation: an introduction to ITIL 4
at PeopleCert
Skills you will learn
Who should do this course?
- ITIL 4 Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.
- The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme.
- ITIL 4 continues to support the ITSM community while expanding to a wider range of professionals working in the digital world, guiding how IT interfaces with, and leads the wider business strategy
What are the course deliverables?
- A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services.
- How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.
More about this course
- ITIL 4 Foundation enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
ITIL 4 Foundation: an introduction to ITIL 4 at PeopleCert Curriculum
ITIL 4 Foundation: an introduction to ITIL 4
at PeopleCert
The guiding principles of ITIL 4
The four dimensions of Service Management
Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
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M
Meril Mohan
ITIL 4 Foundation: an introduction to ITIL 4
Offered by PeopleCert
5
Learning Experience: The course training was conducted by a person of immense experience. He was able to help us understand the concepts very well. The training material was excellent as well. Overall it gave a good understanding of the ITIL framework that helped me improve in my deliverables.
Faculty: Very knowledgeable with excellent industry experience
Reviewed on 21 Mar 2023Read More
S
Saurabh Gupta
ITIL 4 Foundation: an introduction to ITIL 4
Offered by PeopleCert
5
Learning Experience: Very good
Faculty: Very nice
Understand about the process and policy
Course Support: Process understanding
Reviewed on 11 Mar 2023Read More
L
Lakshmi Durga Kumar
ITIL 4 Foundation: an introduction to ITIL 4
Offered by PeopleCert
5
Learning Experience: This certification can help you be more valuable to your organization if your company has implemented the ITIL framework
Faculty: Nice faculty and teach well
An ITIL certification will assist you in gaining a fundamental understanding of the ITIL framework and learning how to apply it to better IT service management
Course Support: Upskilling can help you beat fierce competition by making your CV stand out
Reviewed on 11 Mar 2023Read More
G
Geeta Asija
ITIL 4 Foundation: an introduction to ITIL 4
Offered by PeopleCert
5
Learning Experience: Content is useful and meaningful training is their. One can get study material easily on their website.
Faculty: They can easily resolve your queries.
Their study material is enough for preparation.
Course Support: I got new position in new company with handsome salary
Reviewed on 5 Mar 2023Read More
A
Ashwani Baluni
ITIL 4 Foundation: an introduction to ITIL 4
Offered by PeopleCert
5
Learning Experience: Content was good. Instructor was also good.
Faculty: It was good
The assessment, exam preparation, mock test was quite new.
Course Support: After getting certificate value of knowledge increased.
Reviewed on 4 Mar 2023Read More
View All 139 Reviews
ITIL 4 Foundation: an introduction to ITIL 4
at PeopleCert
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