ITIL Foundation Course

Offered byIACT

ITIL Foundation Course
at
IACT
Overview

The aim of ITIL is to align the IT infrastructure of a company with its business goals and objectives

Duration	3 months
Mode of learning	Online
Credential	Certificate
Future job roles	Contract Law, Executive Director - IT Advisory Services , Senior System Administrator EDP, Content marketing, Content Writing

ITIL Foundation Course
at
IACT
Highlights

Earn a certificate of completion
Study material couriered to your address
Online access to voice based learning content
Pay as you learn - Interest-FREE Instalment Plan

ITIL Foundation Course
at
IACT
Course details

Skills you will learn

Service Management IT infrastructure ITSM Operations ITIL

Who should do this course?

Best suited for IT consultants, IT audit managers, IT security managers, Configuration, Manager, Availability Manager, Business Continuity Manager, Service Portfolio Manager, Supplier Relationship Manager

More about this course

The Information Technology Infrastructure Library (ITIL®) is a set of concepts and practices for managing Information Technology (IT) services (ITSM), IT development and IT operations
ITIL® gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs

ITIL Foundation Course
at
IACT
Curriculum

Module 1- Service Management as a practice :Service packages & Processes, Functions and Roles ,The ITIL® Service Management Practices & The Service Lifecycle

Module 2- Service Strategy : Scope & Processes

Module 3- Service Design : Business Value & Key Principles

Module 4- Services Transition : Scope & Processes

Module 5- Service Operation : Goals and Objectives & Key principles

Module 6- Continual Service Improvement :Business Value & Processes

Module 7- Service Management Technology : Generic Requirements & Service Automation Strategy,Implementation& Monitoring and Control