ITIL 4 Foundation
- Offered byXLNC
ITIL 4 Foundation at XLNC Overview
Duration | 16 hours |
Total fee | ₹50,000 |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
ITIL 4 Foundation at XLNC Highlights
- Earn a certificate after completion of course
- Get 24/7 access of the course content
- Job assistance for 1 year
- Financial aid facility available
- Fee can be paid in instalments
ITIL 4 Foundation at XLNC Course details
To provide a basic understanding of the ITIL framework
To understand how ITIL can be used to enhance the quality of IT service management within an organization
To enable comprehension and / or awarenessof key areas of the ITIL framework
To prepare to sit the ITIL Foundation Exam
ITIL training provides individuals with a structured approach for developing their competencies in the current and future workplace
It aims to achieve the following objectives: Understand the ITIL 4 Framework, Learn the Service Value System (SVS), Explore the Four Dimensions of Service Management, Understand the ITIL Service Value Chain, Gain Knowledge of ITIL Practices, Explore Continual Improvement, and Prepare for the ITIL 4 Foundation Certification Exam
ITIL 4 Foundation at XLNC Curriculum
Introduction to ITIL 4
About ITIL4
Components of ITIL4 Framework
Benefits of ITIL
ITIL Key Concepts
Service and Service Management
Components of Service Value
Determine the Value of a Service or Product
ITIL Guiding Principles
Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
The Four Dimensions of Service Management
Organization and people
Information and technology
Partners and suppliers
Value streams and processes
The ITIL Service Value System
ITIL Service Value System
Service Value Chain
Service Value Streams
ITIL 4 Practices
Information Security Management
Relationship Management
Supplier Management
Other courses offered by XLNC
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