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ITIL Intermediate OSA Certification Training 

  • Offered bySimplilearn
  • Private Institute
  • Estd. 2010

ITIL Intermediate OSA Certification Training
 at 
Simplilearn 
Overview

Certified professionals can expect to take on organizational functions such as service desk management, technical management, IT operations management, and application management

Mode of learning

Online

Difficulty level

Intermediate

Credential

Certificate

ITIL Intermediate OSA Certification Training
 at 
Simplilearn 
Highlights

  • Earn a certificate of completion from Simplilearn
Details Icon

ITIL Intermediate OSA Certification Training
 at 
Simplilearn 
Course details

Who should do this course?
  • Configuration Manager
  • Availability Manager
  • IT Operations Manager
  • Network Control and Operation
  • Problem Manager
  • Applications Support or Network Support
  • System Software or Database Administrator
  • Individuals who have attained the ITIL Foundation Certificate in IT Service Management and wish to advance to higher level ITIL certifications
  • Individuals seeking the ITIL Expert Certification in IT Service Management for which this qualification can be one of the prerequisite modules
  • Individuals seeking progress toward the ITIL Master Certificate in IT Service Management for which the ITIL Expert is a prerequisite
More about this course
  • The ITIL Intermediate OSA module is an ITIL qualification focused on planning, implementation, and optimization of OSA processes
  • This course trains you to apply core practices that support the service management lifecycle, execute and implement specific ITIL processes effectively in real-time, and get prepared for the ITIL OSA certification exam

ITIL Intermediate OSA Certification Training
 at 
Simplilearn 
Curriculum

Apply OSA practices

Event management

Incident management

Request fulfillment

Problem management

Access management

Identify Critical Success Factors

Identify challenges and risks

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ITIL Intermediate OSA Certification Training
 at 
Simplilearn 

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