ITIL Intermediate OSA Certification Training
- Offered bySimplilearn
- Private Institute
- Estd. 2010
ITIL Intermediate OSA Certification Training at Simplilearn Overview
ITIL Intermediate OSA Certification Training
at Simplilearn
Certified professionals can expect to take on organizational functions such as service desk management, technical management, IT operations management, and application management
Mode of learning | Online |
Difficulty level | Intermediate |
Credential | Certificate |
ITIL Intermediate OSA Certification Training at Simplilearn Highlights
ITIL Intermediate OSA Certification Training
at Simplilearn
- Earn a certificate of completion from Simplilearn
ITIL Intermediate OSA Certification Training at Simplilearn Course details
ITIL Intermediate OSA Certification Training
at Simplilearn
Who should do this course?
- Configuration Manager
- Availability Manager
- IT Operations Manager
- Network Control and Operation
- Problem Manager
- Applications Support or Network Support
- System Software or Database Administrator
- Individuals who have attained the ITIL Foundation Certificate in IT Service Management and wish to advance to higher level ITIL certifications
- Individuals seeking the ITIL Expert Certification in IT Service Management for which this qualification can be one of the prerequisite modules
- Individuals seeking progress toward the ITIL Master Certificate in IT Service Management for which the ITIL Expert is a prerequisite
More about this course
- The ITIL Intermediate OSA module is an ITIL qualification focused on planning, implementation, and optimization of OSA processes
- This course trains you to apply core practices that support the service management lifecycle, execute and implement specific ITIL processes effectively in real-time, and get prepared for the ITIL OSA certification exam
ITIL Intermediate OSA Certification Training at Simplilearn Curriculum
ITIL Intermediate OSA Certification Training
at Simplilearn
Apply OSA practices
Event management
Incident management
Request fulfillment
Problem management
Access management
Identify Critical Success Factors
Identify challenges and risks
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ITIL Intermediate OSA Certification Training
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